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Dispatch Assistant

4 months ago

Scarborough, Canada Mr. Bin Inc. Full time

**Mr.Bin Inc. is looking for hard-working, energetic dispatch assistant who enjoys working in a fast-paced environment.**

**Primary responsibilities**
- Answer phones and respond to customer requests;
- Assess situation and prioritize calls to ensure each customer receives outstanding service;
- Provide information to customers regarding delivery times, trucking information and policies;
- Oversee the route of delivery and track delivery status of products;
- Skilled in map reading; knowledge of the geography of the GTA and Durham Region an asset;
- Provide accurate and efficient record keeping for all delivery orders;
- Coordinate schedule in the most effective manner;
- Track and update call logs and data in software programs;
- Excellent problem solving and organizational skills;
- Proactively address problems and suggest solutions;
- Provide reports to upper management;
- Complete other duties as assigned;
**Skills**
- Demonstrate specialized expertise and knowledge in the assigned field
- Strong analytical skill
- Communicate in a variety of mediums
- Outstanding organizational and time-management skills
- Critical thinker and problem-solving skills
- Team player
- Great interpersonal and communication skills

**Education and Experience**
- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.

Mr.Bin Inc. is committed to a diverse and inclusive workplace for all.
Only successful applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Company events
- Extended health care
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place

Application question(s):

- How long have you been in Canada?

**Experience**:

- dispatching: 1 year (preferred)

**Language**:

- Mandarin/Cantonese (preferred)

Work Location: One location