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Travel Agent

4 weeks ago

Edmonton, Canada Overseas Travels Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:

- Airline ticket office
- Travel wholesale company
- Retail business
**Tasks**:

- Supervise clerical staff or other travel counsellors
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Prepare marketing materials
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- Travel software packages
- Amadeus
- MS Office
- Sabre
**Travel bookings**:

- Business travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:

- Canada
- United States
- Western Europe
- Central Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- South Pacific
- Asia
**Area of specialization**:

- Sales
**Sales experience**:

- Call centre
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week