Salon Receptionist
5 months ago
We are looking to expand our wonderful Reception Team at Mink Lash Boutique We are a women-run and operated salon and would love to find an amazing full-time receptionist with legendary customer service skills to join our fun-loving and dedicated team
**Position**: Full-Time Receptionist
**Schedule**:
- Monday to Friday
- 10:00 AM - 6:30 PM
- Possible weekend coverage when needed
**Responsibilities**:
- Greeting and checking in guests
- Booking and confirming appointments
- Processing client checkouts (cash and card)
- Conducting daily confirmation calls
- Maximizing the appointment schedule
- Performing general salon cleaning tasks
- Overseeing the reception area to ensure smooth operation
**Typical Duties**:
**Customer Service**:
- Warmly greet clients as they enter the salon
- Address customer complaints and resolve issues promptly
**Administrative Tasks**:
- Manage and update client records
- Handle payments and manage the POS system
- Maintain appointment schedules and the salon calendar
- Manage inventory of supplies
**Staff Coordination**:
- Coordinate with lash technicians to ensure a smooth workflow
- Monitor staff schedules and manage time-off requests
**Sales and Marketing**:
- Promote salon services and products
- Upsell products and services to clients
- Manage social media accounts and online presence
- Implement marketing strategies to attract new clients
**Facility Management**:
- Ensure the front desk area is clean and organized
- Monitor salon maintenance needs and report issues
- Ensure compliance with health and safety regulations
**Requirements**:
- Previous customer service experience
- Friendly, team-oriented, and great at multitasking
- Reliable, well-spoken, and excellent at time management
- Commitment for at least one year
**Preferred Qualifications**:
- Previous reception experience
- Experience with Booker is a bonus
**Application**:
- Please submit your resume and a brief cover letter. Please address your cover letter to our General Manager Nina R.
- Applicants who complete the indeed pre-screening questionnaire are more likely to be contacted for an interview.
- **No phone calls about the position, please.**
Join our team and be part of a positive, energetic, and professional environment at Mink Lash Boutique
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Discounted or free food
- Store discount
- Vision care
Flexible language requirement:
- French not required
Shift:
- 8 hour shift
Work days:
- Monday to Friday
- Weekends as needed
Work Location: In person
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