Security Guard

7 months ago

Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

**TORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM**

The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities.

As a compassionate, caring and influential team member, you will make a personal difference in the quality of life of our patients. If you want to work in an environment where every face is familiar and where care and commitment flow to patients and staff equally, join our team and become part of the Toronto Grace family.

**SECURITY GUARD**

**PART TIME TEMPORARY 6 MONTH CONTRACT**

**MAIN RESPONSIBILTIES**
- Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents to help de-escalate matters
- Responding to a variety of issues by displaying excellent customer services and problem solving skills in a warm, compassionate and empathetic manner to de-escalate and contact authorities or medical services for assistance
- Engage in preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital premises as appropriate
- Provide security escort service to staff and visitors as requested to the parking lot
- Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service
- Accountable to write accurate reports upon investigations or reportable occurrences in a timely manner upon completion of occurrence
- Investigate and follow up of incidents, report writing, door opening requests, and CCTV camera reviews
- Participate in process improvement discussions and attend JHSC meetings on an ad hoc basis
- In this role, it is essential that you are physically able to meet the bona fide requirements of the role and are able to stand and walk for extended periods of time

**QUALIFICATIONS**
- A valid Ontario Security Guard License, Community College Law Enforcement and Security Diploma preferred
- Previous security experience preferably in a health care environment
- Excellent conflict resolution and knowledge of and experience using de-escalation skills
- Strong problem solving skills and ability to exercise good judgment under stressful situations
- Ability to influence others while maintaining warm, friendly demeanor
- Proficient in English (both oral and written)
- Excellent attendance record
- High degree of accuracy and attention to detail
- Ability to meet bone fide occupational requirements as outlined in the Job Demands Analysis

The Salvation Army Toronto Grace Health Centre has been accredited with a 4 year **Commendation** in 2021 by Accreditation Canada
- Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration_

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

**Benefits**:

- Company events
- Company pension
- Employee assistance program
- Flexible schedule
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M4Y 2G5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Licence/Certification:

- Security Guard Licence (preferred)

Work Location: In person

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