Doorman Position at Humaniti Montreal

3 weeks ago

Montréal, Canada Cogir Full time

We are looking for a customer service-oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a part-time position, with availability during the week and/or weekends.

**:
Are you bilingual and would you like to have an hourly salary of $18.67?
- ensure policies and procedures for first class service are followed
- welcome residents, guests and those directed to the complex
- interact with all tenants and guests in a pleasant and professional manner
- answer the phone and handle calls
- Receive maintenance complaints from tenants and note them in the appropriate register
- receive and process incoming deliveries, shipments, mail and packages

ensure that the main entrance and workstation are always clean and tidy
- report any problem to the administration
- Intervene in the event of an incident (noise, safety, accident, etc.)
- carry out other tasks assigned to you

**ROLE AND GENERAL RESPONSIBILITIES**:

- Analyze client needs
- Ensure adequate communication between staff on different shifts
- Greet visitors
- Interact with your colleagues in response to client requests
- Manage customer inquiries
- Note and following up on all residents' requests
- Provide a high level of customer service

**EXPERIENCE AND QUALIFICATIONS**:

- A good working knowledge of French and English, both oral and written
- 1 year of relevant experience will be considered an important asset

**BENEFITS**:

- Nightly Premium applicable at $1/hour
- Uniform provided
- Possibility of advancement
- Vacation
- Consistent schedule

**JOB STATUS**:
Permanent: Part Time

**JOB SCHEDULE**:
Multiple schedules available

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