Lead Business Analyst
3 days ago
Company Description
**CREATIVITY IS OUR SUPERPOWER.** It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
**The Team**:
**Job Description**:
**The Opportunity**:
Mattel is currently seeking a Lead Business Analyst in Freemont, Canada. This role will be a Commercial IT team member focused on collaborating with business partners to enhance current technology or develop new capabilities. The Lead Business Analyst will lead key tasks such as requirements solicitation, current and future business process design and analysis, and forming & executing test plans. In addition, supporting business continuity, escalating, and follow-up of incidents until resolution. This position reports directly to the Senior Manager, Commercial IT group.
**What Your Impact Will Be**:
- Partner with the business process owners to obtain and maintain an in-depth knowledge of Mattel business processes with attention to opportunities to champion improvement - both via process re-engineering and from automation through technology.
- Help solve business problems utilizing technology as an enabler.
- Maintain effective knowledge of Canada processes and execution as well as thorough awareness of trends and developments of emerging technologies, evaluating all for appropriateness and benefit to organization.
- Contribute to multiple projects/initiatives; document strong and clear requirements, coordinate implementation and deliverables necessary for successful project execution. Comply with standard business analyst, project management and governance procedures.
- Generate Business Value. In collaboration with our business, develop business requirement and business case documents along with financial justification and ROI for all strategic initiatives.
- As key enabler of new business processes, this role will develop “as is” and “to be” process flows, providing optimized feedback. Be able to develop standard and global process
- Manage User Acceptance testing to ensure that the system addresses the business requirements from the user’s point of view,
- Coordinate Organization Change Management (OCM) activities to champion change (in alignment with the future state.)
- More direct collaboration/oversight of 3rd party partners to achieve goals
- More financial accountability for work being performed via SOWs
- Evaluate impact/timing of software version upgrades and facilitate technology migrations.
- Partner with GTO Client Services to ensure timely and effective break/fix and add/change services.
**Qualifications**:
**What We’re Looking For**:
- Bachelor’s degree in Computer Science, Business Administration, or related field.
- 8+ years of experience in a Business Analyst (or related) role (or 6+ with a Master’s degree/MBA) or relevant consulting experience.
- Previous corporate experience with consumer goods, beverage or fashion industry knowledge and end-to-end operating process familiarity desired.
- Business analysis experience within IT preferably from consumer goods, fashion or entertainment industries.
- Proven experience with Project Management techniques; medium size projects. Agile project management methodology experience is a plus.
- Consulting, critical thinking and analytical skills.
- Ability to identify business process improvement opportunities as it relates to industry best practices and software package out of the box functionality utilization.
- Ability to analyze risks, mitigate liabilities and negotiate solutions.
- Ability to produce pertinent business project documents and business process modeling documentation.
- Strong communication skills - both verbal and written.
- Ability to conduct user acceptance testing and communicate the results to the IT resources to drive for resolution or improvement.
- Project Management Professional Certification or Certified Business Analayst is a plus (IIBA or PMI certifications)
- Continuous Improvement or Lean experience is preferred.
- Preferable knowledge on IBM AS/400 Operating System, Business Intelligence tools such as IBM Cognos SMART & ThoughtSpot modules, and data analysis
- Experience in Commercial Sales, Trade Spend/Promotions Management, Supply Chain and Sales Forecasting.
Additional Information
**What It’s Like to Work Here**:
We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- ** We collaborate**: Being a part of Mattel means being part
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