Installer

3 months ago

Ottawa, Canada ENERCARE Full time

As one of North America’s largest home and commercial services and energy solutions companies with approximately 4,500 employees under its Enercare and Service Experts brands, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC advantage products, plumbing services, protection plans and related services.

Recognized as one of the ‘Greater Toronto’s Top Employers of 2019’; we have a dynamic culture that is focused towards employee recognition and development along with a comprehensive benefits package. Some highlights include:

- Prioritizing Health & Safety
- Comprehensive health and dental plan
- DC Pension Plan
- A lucrative deferred profit sharing match plan
- Paid time off to volunteer for various charities
- Employee development and training - annual tuition allowance
- WorkPerks provided through Venngo
- Overtime hours and shift premiums
- Annual tool allowance
- Company Vehicle

If you are passionate about delivering 5-star customer service and want to work with other leading professionals in the HVAC field, we would like to hear from you.

**Job Title**: Installer

**Reporting To**: Install Field Manager

**Department**: Home Services Operations

**Location**: Kanata

**Rate of Pay**: Task Rate as defined in the Collective Agreement

**File Number**: 2080

**Hours of Work**: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week.

Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department as needed.

**Responsibilities**:

- Accountable for the delivery of high customer service excellence levels.
- Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
- Responsible for assisting in the effective and efficient completion of installations. Performing all installations to company standards and in keeping with our value proposition.
- Responsible for assisting with the delivery and removal of equipment needed to complete the installation work
- Responsible for assuring all tools and equipment used are in good and safe working order.
- Responsible for keeping installations vehicle clean and neat both inside and out adhering with the company’s professional image
- Responsible for keeping vehicle stocked with all material necessary to perform daily duties
- Responsible for providing best advice to customers on repairing or replacing existing equipment
- Responsible for promoting Enercare products and services

**Qualifications**:

- Must have a valid Gas Fitter 2 license.
- Must have a valid Driver’s license with clean driver’s abstract maintained
- Preferred license AC 313D
- One (1) year related HVAC industry field experience preferred
- Must be physically able to perform heavy lifting as per the Physical Needs Analysis (to be provided)
- Must have the ability to operate all necessary tools and equipment to assist in the performance of varying installation project
- Demonstrated mechanical aptitude
- Proven commitment to the delivery of customer - focused service.
- Excellent written and verbal commaunications.
- Exceptional interpersonal skills
- Able to work with mínimal supervision
- Result oriented, achieving high levels of individual and team performance.

This position applies to UNIFOR Local 975.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

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