Community Access Worker

3 weeks ago

North Vancouver, Canada North Vancouver City Library Full time

North Vancouver City Library is seeking an empathetic, inclusive, and experienced Community Access Worker to join our team on a full-time basis (35 hours per week).

Working collaboratively with other library staff and with outreach workers in the community, the incumbent will coordinate and operate twice-weekly indoor drop-in programming in the library, including setting out refreshments, facilitating activities in the space, and providing information and referral services. Through engagement with individuals using the space, you will identify needs and aspirations then coordinate with library staff, community partners and service providers to respond through referral, programming or service provision. You will also be involved in sharing your learning with other library staff, evaluating the service, and preparing reports for library leadership and funders.
- Experience working with individuals who are unsheltered or at risk of homelessness, including those with mental or physical health, financial, substance use, or food insecurity challenges
- Knowledge of safe working practices
- Social and cultural awareness
- Sound knowledge of the resources and services provided by community partners and government agencies for individuals experiencing or at risk of homelessness
- Ability to provide information, reader’s advisory and customer service at any service point, including the Children’s and Welcome desk
- Ability to prepare reports, track statistics, and monitor a small budget

A commitment to community service rooted in equity and respect is essential. This role will work with a variety of ages, including adults, children and youth, and families.

If you are passionate about providing support and enrichment for vulnerable community members, and if you enjoy being part of a dynamic team, then we would love to hear from you

Please see the attached Job Classification Specification for further details.

**Qualifications**

Completion of Grade 12 plus a certificate or diploma related to social work, child and youth care, psychology, or related social science discipline, plus sound related experience; or a combination of training and experience.

Additional training such as non-violent crisis intervention, first aid, mental health first aid, SafeTalk/ASIST suicide prevention, and Naloxone/Narcan an asset.

Deb Hutchison Koep, Chief Librarian
- Note: When uploading documents to your profile, the maximum size allowed per document is 1MB. Please ensure the document file name and file extension is all lower case (i.e..pdf and not.PDF). If you are having difficulty attaching documents, please click on the “question mark” icon on the top right side of the screen for technical support._

**Start Date**:
Immediately

**Salary**:
$30.70 - $36.08/hour (pay grade 16; 2024 rates) + benefits

**Schedule**:
Sunday - 12:40 - 5 p.m.

Monday - 9 a.m. - 4:30 p.m.

Tuesday - 9 a.m. - 4:30 p.m.

Wednesday - 8:30 a.m. - 4 p.m.

Thursday - 9 a.m. - 4:30 p.m.

**Closing Date**:
January 29, 2024 at 5 p.m. PST

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