Clinical Manager

**Stz’uminus Health Center**

At Stz’uminus Health Center, we are dedicated to making a lasting impact on the well-being of our community. We provide band and community members with essential health services, mental wellness support, and comprehensive home and community care programs right here on reserve. Our focus is on health promotion and disease prevention, empowering our members to lead healthier, longer lives.

By joining our team, you will be part of a mission to inspire and educate, helping individuals take control of their health through knowledge and proactive care. Together, we can create a stronger, healthier future for the Stz’uminus community.

**Job Title**:Manager, Clinical Operations
**Salary**: $82,642.57 - $100,351.41 - $118,060.82
**Contract**: Fulltime, Permanent
**Hours**: Mon - Fri (35 hrs)
**Location**: Ladysmith, BC

**About The Role**

Reporting to the Director of Administration, the Clinical Operations Manager is responsible for the operation and management of Stz’uminus First Nation’s Health Department. The Health Manager is responsible for the management, administration, and delivery of health programs and services to ensure that the health needs of the Band and community members are met in a reasonable, effective and efficient manner.

**Duties & Responsibilities**

**Health Centre Operations**
- Oversees day-to-day operations of the Health Department and ensures that all operations are conducted respectfully and responsibly.
- Coordinates development and implementation of policies, procedures, and programs.
- Ensures that all decisions and actions meet the relevant policies and procedures.
- Acts as a liaison between other government agencies and departments and any other individuals, groups, or agencies operating in the community regarding the health of the Band and community members.
- Provides records and documents to relevant governments and agencies, such as Island Health and FNHA.
- Supervises equipment and facility use and maintenance.
- Ensures filing and record-keeping systems are established and maintained.

**Financial Operations**
- They are responsible for all financial transactions implemented by the Health Department.
- Partner with proposal writer to seek out funding opportunities through various federal, provincial, and other agencies that support SFN Social Development Initiatives.
- Coordinate the preparation of the budget.

**People Management**
- Defines job duties and responsibilities for all positions within the department, ensuring clarity and alignment with organizational goals.
- Participates in workforce planning activities to assess team needs, anticipate future requirements, and identify gaps. Assist in recruiting, hiring, and onboarding new employees into the department, ensuring a smooth transition to the team.
- Sets clear performance expectations and objectives for team members. Conduct regular performance evaluations, provide constructive feedback, document people actions, and develop performance improvement plans as needed. Address performance issues proactively and in a fair, and consistent manner.
- Manages and resolves conflicts or grievances within the team in a constructive and timely manner. Foster a respectful workplace by promoting open communication and addressing issues related to employee conduct, behaviour, or morale.

**Delivery of health programs**
- Oversees all programs and departments in health, including Community Health, Mental Health, and Home Care.
- Develops proposals for program funding.
- Ensures program funds are expended appropriately.
- Establish and maintain program policies, procedures, and standards.
- Evaluates the effectiveness of the programs and program delivery.

**Compliance & reporting**
- Ensures departmental compliance with all relevant legislation, regulations, and policies.
- Maintains accurate records and documentation related to program activities, financial transactions, and staff performance.
- Provides regular reports to director of administration on departmental activities, program outcomes, and compliance issues.
- Performs other duties as assigned

**Qualifications**
- University degree in Human Services, Health Sciences, or a related field (i.e, nursing, health care management, or other associated degrees).
- Minimum of 6 years of experience working in First Nations Community Health in a leadership or people management role, or a combination of education and experience.
- General knowledge of clinical supervision
- Working knowledge of Microsoft Word, Excel, and other related computer software.
- Clear criminal record and vulnerable sector check required.

**Total Compensation**
As a member of the team, you will have access to a wide range of employee benefits, including:

- Salary
- Pension plan with an employer contribution of 6% (after 3 months)
- 2 weeks’ vacation,15 days of wellness time off, time off during Christmas week, 14 days of stat holidays including two SFN designate