Prorepair Supervisor

**ProRepair Supervisor**
**(**
**Job Number**:
**19295**
**)**

**Description**

**Small Parts Supervisor**

**Toronto**

**Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology**

Our 850+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life:
**_“Henry Schein Canada will focus on practice care so our customers can focus on patient care”._**

**WHY US**

You will enjoy a compensation package including salary, health benefit plans and programs and a company pension plan. We will also provide you with the ability to lead, engage and participate in a variety of thoughtful corporate initiatives and event days. We are a company focused on individual talent development and success in addition to your wellness.

**THE POSITION**
- You have previous supervisory/leadership experience, managing the process and logistics of repairs and replacement of small parts and or equipment
- You enjoy the process of fixing, repairing, replacing, troubleshooting, or diagnosing small parts equipment
- You understand the need to follow efficient processes, utilizing the strength of bench tech team members to manage the flow of work that generates overall productivity and revenue
- You enjoy working in the business, jumping in to provide back up support and administration in any role to meet the needs of the customers
- You are comfortable supervising the work to the overall objectives of the business, you utilize Key Performance Indicators (KPI) to track the volumes of repairs, warranty tracking, reconciliations, and open work orders
- You enjoy collaborating with others, working together with Service Managers & Sales Managers to support growth initiatives through existing programs or cold calling
- You understand the need to be an effective communicator in a professional and respectful manner while building and maintaining strong relationships both internally and externally
- You are a natural leader who has supervised a team in the past, supporting, and coaching others to meet and exceed performance and quality standards
- You are comfortable with technology and have previous experience in extracting data/metrics from databases as well as intermediate Excel skills
- Your favourite words are parts, small parts, equipment, technician, supervisor, customer service, diagnose and problem solve.

**WHAT DOES **DIVERSITY **AND **INCLUSION** MEAN AT HENRY SCHEIN**

**_DIVERSITY_** at Henry Schein is about you being you. Your unique background, perspective, and experiences, when combined with those of your colleagues, ignites creativity and helps develop strategic solutions in alignment with our values.

**_INCLUSION_**_ _**at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.

At Henry Schein, we believe that an integrated approach to our D&I journey ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.

Are you ready to disrupt the status quo and **#comejoinourteam #iamteamschein #HenryScheinDental #JoinOurTeam**? We’d love to meet you.
- Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources. _

**Qualifications**

**THE QUALIFICATIONS**

You have completed a post-secondary education in a related discipline, with two to three years supervisory/leadership experience. You have previously worked in a service department, understanding your customers are both internal and external. You have high attention to detail with strong organizational skills, functioning well within a high volume, customer centric environment. You are an intermediate user of Excel, Microsoft Word, and Teams.

**Primary Location***: CAN-ON-Toronto