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Field Service Technician

4 months ago

Mirabel, Canada Biesse Full time

**Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, ship-building and aerospace industries. It invests on average 14 million Euros per year in R&D, boasting over 200 registered patents. It operates through 9 industrial sites, 37 branches and 300 agents and selected dealers, exporting 90% of its production. Its customers include some of the most prestigious names in Italian and international design.**
- Biesse Canada was opened as a subsidiary of the group in 1988. Since then, Biesse Canada has become an industry leader providing manufacturing solutions and capital equipment for manufacturing materials like wood, stone, glass, and plastics. Biesse Canada proudly employs over 50 people and boasts two showrooms in Canada. Join our team to become a part of the industry pioneers that continuously find new ways to innovate.**ACTIVITIES**
- Provide mechanical installation, repair and maintenance service on our machineries to our customers sites
- Responsible for maintenance & operating training to customer representatives
- Ensure trouble shooting analyze and diagnose for all machineries malfunctioning cases, whether mechanical, electronic/electrical, and pneumatic
- Service intervention directly to customer sites in order to make all necessary arrangements to ensure the efficient and successful problem resolution
- Service Reporting
- Establish a good working relationship with customers on all sites ans ensure their satisfaction at all times
- Ensure the Company polices and guidelines are adhered to at all times
- Ensure all company equipment is kept secure at all times

**REQUIREMENTS**
- Experience in technical service interventions mainly on industry machineries
- Technical Diploma or Equivalent
- Troubleshooting abilities
- Mechanical, electronic/electrical, and pneumatic principles knowledge
- Expertise in the use of mechanical and electrical measuring instruments
- Able to programme in Siemens, Fanuk, Omron, Heidenhain languages
- Availale and able to travel at worldwide level (an average of 200 business trips per year)
- Problem solving attitude