Scheduling Coordinator

Overview:
**Duties**:
Specific accountabilities of this position require strong competencies to:

- Create and maintain schedules for clients and caregivers
- Fill vacancies in the schedule for vacations and sick calls
- Effectively manage the care hours allotted to each client through accurate scheduling
- Provide the Director of Care with ongoing reports regarding client/caregiver schedules. Report immediately any issues / incidents that arise
- Accurately enter client and caregiver information into the scheduling program and update on a regular basis
- Inform clients and caregivers regarding changes in their schedules on a timely basis
- Ensure the safekeeping and confidentiality of all clients and caregivers information such as medical, clinical, and personal information.
- Build professional relationships with clients to ensure excellent service delivery
- Build relationships with caregivers to ensure appreciation and respect.
- Ensure accuracy of the schedules & profiles through regular routine checks

**Experience**:

- Certificate in a health-related field of study or administration
- Satisfactory references
- Two years of relevant experience
- Possess effective time management, coordination, flexibility, and analytical capabilities as well as have a keen eye for details
- Ability to coordinate, multitask, and prioritize incoming requests daily
- Excellent written, oral, and interpersonal skills
- Exceptional computer skills with MS Office/Teams. Willing to learn scheduling software
- Excellent attendance
- Transportation and on-call work is essential
- Have good knowledge and understanding of the ethics, vision, and mission of the organization
- Be able to work effectively within a team
- Develop leadership qualities through education and training
- Attend staff meetings as required

Pay: From $22.00 per hour

**Benefits**:

- Employee assistance program
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- admin: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2024-05-31