Pet Store Receptionist Full Time Mon-fri

4 days ago

Toronto, Canada WAGSUP Pet Boutique & Spa Full time

We are seeking a full-time (45hrs+ a week, Monday to Friday) receptionist for our grooming and pet retail store.

We pride ourselves in providing the best customer service to all of our clients and to provide the best products and grooming experience for their pets.

We are looking for an experienced receptionist that has either worked in/as: retail stores, pet-related stores and/or customer service representative.

$15/hr, no commission in 2-3 weeks of training period. After training, $15/hr + commission on in-store sales. (This is to encourage our receptionist to go above and beyond to provide an excellent customer service to our clients.)

**Details of the position**:
You will be expected to manage the retail section of the store, and handle customer service and sales inquiries.

As well as managing schedules, customer intakes and communicate with groomers to manage schedules

Checking-in dogs/cats and receiving grooming needs, possible allergies or injuries and relay them to the groomers.

In addition, you will need to electronically organize and add customer information. And let groomers and bathers know what information is under their booked dogs/cats.

Remove and add inventory on online store as new shipments arrive & pack online order shipments

Assisting groomers with challenging dogs whenever required (Such as holding on to the dog)

General cleaning (taking out garbage bags, vacuuming, moping, etc)

**Qualifications**

The most important qualification that we're looking for is, friendliness and provide exceptional customer service to each and all clients.

**Has an experience in working in/as: retail stores, pet-related stores and/or customer service representative.**

Must be comfortable handling dogs of all breeds and sizes — Other than taking the dogs from clients to groomers and handing the dogs back to its owners.

Must be fluent working with computers, as the job will require you to check online booking systems, check inventory on our online excel sheet, etc.

**Job Types**: Full-time, Permanent

**Salary**: $15.00 per hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Casual dress
- Extended health care
- Life insurance
- Store discount

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- Do you have a dog or a cat of your own?

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