Current jobs related to Customer Care and Leasing Administrator - Halifax - Southwest Properties

  • Sales and Leasing Specialist

    7 days ago

    Halifax, Canada United Gulf Developments Full time

    United Gulf Developments is a prominent Nova Scotia developer with a wide range of projects incorporating progressive ideas from mixed-use master-planned communities to urban revitalization projects and multi-unit residential complexes. Dedicated to providing exceptional leasing services for both commercial and residential properties, we are actively...

  • Manager, Specialty Leasing

    2 days ago

    Halifax, Canada Halifax Shopping Centre - Primaris REIT Full time

    **Manager, Specialty Leasing** Primaris REIT is currently hiring a dedicated and enthusiastic Specialty Leasing Manager to join the team on site at our Halifax Shopping Centre in Halifax, Nova Scotia. If you have a positive, team-focused attitude, strong negotiation skills, and thrive in a dynamic, fast-paced environment, this exciting opportunity is...

  • Leasing Specialist

    3 weeks ago

    Halifax, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you have an interest in residential property management and want to build a career with one of the 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist**. **Who are we?** We are a growth-oriented company that own and operate the...

  • National Leasing Director

    2 days ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    Role Summary:CAPREIT Apartments seeks a highly skilled Regional Leasing Manager to optimize leasing performance, reduce vacancies, and enhance revenue growth. The ideal candidate will possess strong expertise in sales, customer service, market analysis, and coaching.The Regional Leasing Manager will identify leasing gaps, provide training, and develop...

  • Leasing Performance Manager

    6 days ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    Job DescriptionAs a Regional Leasing Manager at CAPREIT Apartments, you will play a critical role in supporting our mission to optimize leasing performance, reduce vacancies, and enhance revenue growth. You will collaborate with regional operations teams to identify leasing gaps and develop solutions to improve conversion rates and occupancy.Key...

  • Portfolio Leasing Specialist

    7 days ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    Position Overview:The Regional Leasing Manager will be responsible for driving leasing performance, reducing vacancies, and enhancing revenue growth for CAPREIT Apartments.Main Responsibilities:Collaborate with frontline teams to drive leasing performance and reduce vacancies.Develop and implement tailored strategies to improve leasing performance based on...

  • Leasing Performance Manager

    7 days ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    About the Role:The Regional Leasing Manager will play a critical role in driving leasing performance, reducing vacancies, and enhancing revenue growth for CAPREIT Apartments.Key Responsibilities:Work closely with frontline teams to optimize leasing performance and reduce vacancies.Develop and implement tailored strategies to improve leasing performance based...

  • Leasing Consultant

    7 days ago

    Halifax, Nova Scotia, Canada Lancaster Campus Full time

    OverviewEnthusiastic, outgoing leasing professional wantedThe Campus team is filled with passionate and enthusiastic people Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.If you're someone who loves to...

  • Regional Leasing Manager

    4 days ago

    Halifax, Canada CAPREIT Full time

    Position Summary: The Regional Leasing Manager plays a critical role in supporting CAPREIT's mission to optimize leasing performance, reduce vacancies, enhance revenue growth and ensure consistent service excellence within the prescribed portfolio. As a strategic partner to regional operations and with strong expertise in sales, customer service, market...

  • Regional Leasing Manager

    4 days ago

    halifax, Canada CAPREIT Full time

    Position Summary: The Regional Leasing Manager plays a critical role in supporting CAPREIT’s mission to optimize leasing performance, reduce vacancies, enhance revenue growth and ensure consistent service excellence within the prescribed portfolio. As a strategic partner to regional operations and with strong expertise in sales, customer service, market...

  • Regional Leasing Manager

    2 days ago

    Halifax, Nova Scotia, Canada CAPREIT Full time

    Position Summary: The Regional Leasing Manager plays a critical role in supporting CAPREIT's mission to optimize leasing performance, reduce vacancies, enhance revenue growth and ensure consistent service excellence within the prescribed portfolio. As a strategic partner to regional operations and with strong expertise in sales, customer service, market...

  • Assistant Leasing

    2 weeks ago

    Halifax, Nova Scotia, Canada Lancaster Campus Full time

    OverviewEnthusiastic, outgoing leasing and marketing professional wantedThe Campus team is filled with passionate and enthusiastic people Since 1958, we have been singularly focused on providing superb housing for college students across the country, and our team is the reason for our success and our ability to grow over the long term.If you're someone who...

  • Leasing Consultant

    4 weeks ago

    Halifax, Canada GWL Realty Advisors Full time

    **About GWL Realty Advisors**: GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to...

  • Leasing Director

    7 days ago

    Halifax, Nova Scotia, Canada Roscoe Property Management Full time

    OverviewRoscoe Property Management is a dynamic and fast-growing company that offers unique opportunities for career growth and development. We are committed to providing top-notch industry pay and benefits, as well as the best practices in our field. Our team-oriented culture focuses on people-first principles, ensuring our employees succeed.Job SummaryThe...

  • Property Administrator

    4 weeks ago

    Halifax, Canada Westwood Developments Full time

    **Westwood Developments** is a, multi-faceted organization involved in commercial and residential land development, acquisitions, construction, and property management. Are you a proactive, detail-oriented professional who thrives in a fast-paced environment? Do you enjoy working with people and ensuring everything runs smoothly behind the scenes? If so,...

  • Regional Leasing Director

    1 day ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    As a Regional Leasing Director at CAPREIT Apartments, you will play a critical role in driving leasing performance and optimizing revenue growth across the portfolio.Key Responsibilities:Strategic Leasing Support: Collaborate with frontline teams to achieve stabilization on key metrics, including vacancy, conversion, and occupancy rates.Market Analysis and...

  • Leasing Optimization Specialist

    16 hours ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    The Leasing Optimization Specialist is responsible for analyzing property-specific challenges and developing tailored strategies to improve leasing performance and optimize revenue growth across the portfolio.Key Responsibilities:Market Analysis and Insights: Conduct thorough market analysis to identify opportunities for improvement and develop targeted...

  • Leasing Performance Coach

    2 days ago

    Halifax, Nova Scotia, Canada CAPREIT Apartments Full time

    Job Requirements:CAPREIT Apartments requires a highly skilled Regional Leasing Manager to drive leasing performance and revenue growth. The ideal candidate will possess strong expertise in sales, customer service, market analysis, and coaching.This role requires analyzing property-specific challenges, developing customized strategies, and implementing...

  • Leasing & Marketing Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Lancaster Campus Full time

    OverviewEnthusiastic, outgoing leasing and marketing professional wantedThe Campus team is filled with passionate and enthusiastic people Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.If you're someone...

  • Marketing and Leasing Manager

    7 days ago

    Halifax, Nova Scotia, Canada Lancaster Campus Full time

    **Job Summary**Lancaster Campus is seeking a highly motivated and organized Leasing & Marketing Manager to drive occupancy levels and maintain maximum occupancy of our properties.This role is responsible for:Managing all leasing and on-site marketing initiatives to increase and maintain maximum occupancyServing as the first point of contact for all leasing...

Customer Care and Leasing Administrator

1 month ago

Halifax, Canada Southwest Properties Full time

**Join Us in Creating the Best Places to Live, Shop, Work & Play**

As **Customer Care & Leasing Administrator **you will become highly skilled in providing exceptional service to customers of Southwest Properties.

We believe in going beyond the necessary to create inspiring environments. To us, a building is so much more than just a collection of walls under a single roof. At Southwest, we believe an innovative, exceptional, thoughtfully designed building can inspire great things to happen inside and around it.
- _________________________________________________________________

**Here's a Few Reasons Why We Love Where We Work**
- Performance Based Bonus Eligibility
- Comprehensive Extended Health & Dental Benefits
- Transit Reimbursement Program
- RRSP Plan with Company Matching
- Employee Health & Wellness Incentive - $300.00 Annual Reimbursement
- Professional Development Opportunities & Education Reimbursement
- Employee Discount Program - 10% off Southwest Properties Lease
- Resident & Employee Referral Programs
- Service Awards & Social Staff Events
- Charitable Donation Matching Program - $1,000.00 Annually + 1 Day off to Volunteer
- _________________________________________________________________

**What Your Day Will Look Like**

As Customer Care & Leasing Administrator, you will provide a high level of customer service to visitors of Southwest Properties. This role is part of our Residential Leasing Department and reports directly to the Residential Leasing Manager. Along with reception duties, this position supports the administrative functions of the leasing team.

**Hours of Work**: 8:30am - 5:00pm. One hour for lunch.

**Work Location**: Southwest Properties' Main Office.

This role is a reception-based position and is therefore not eligible for remote working arrangements.
- _________________________________________________________________

**What You'll be Responsible For**

**Customer Service**
- Answer and direct telephone calls.
- Greet and announce walk-in visitors.
- Process cash, cheque, or debit payments.
- Maintain knowledge of all departments and roles to best direct incoming calls and inquiries.
- Keep detailed and accurate records of visitor requests and calls received/resolved.
- Professionally manage customer situations by documenting information and directing to the appropriate department.
- Assist coworkers and teams on an ad-hoc basis.

**Administration**
- Open and sort internal and external mail. Complete mail drop-off at the end of each working day.
- Send and receive courier items, locally and internationally.
- Open and close the reception area daily.

**Tenant Relations/Leasing Administration**
- Maintain up-to-date documents on vacant/upcoming locations including appropriate links, floor plans, and pricing.
- Respond promptly and accurately to inquiries on multiple communication platforms: Live-Chat, Southwest Leasing Portal, incoming calls, internal partner queries, and walk-in traffic.
- Monthly tracking and reporting of unit turnovers.
- Manage the competitor analysis spreadsheets, updating as required.
- Create and record tenant communication (e.g, Month-to-Month requests) in accordance with the NS Tenancy Act.
- Maintain the waitlist for residential portfolio according to the prospects' needs, budget, location, and time frame.
- Navigate in-house systems such as Yardi, Rent Cafe, Rent Check, and SharePoint.
- Input tenant insurance information into Yardi.
- Forward resident contact information to Bell Aliant.
- _________________________________________________________________

**Your Environment**

You will work in an office setting, stationed at the reception desk in the front lobby.
- _________________________________________________________________

**What Will Help You Succeed**

You don’t require all the listed qualifications to add incredible value to our team. If you feel energized thinking about what you could accomplish at Southwest, we would love to hear from you.
- Strong customer service, interpersonal, and cross-cultural communication skills.
- Ability to interact effectively with all employees, stakeholders, and the general public.
- Ability to perform in a fast-paced environment.
- Ability to perform assigned duties with mínimal supervision.
- Heightened attention to detail.
- Sound knowledge of effective and efficient administrative/secretarial procedures and techniques.
- Proven ability to learn and adapt to new technology.
- Proficient computer skills in Microsoft Office Suite.

Position requires**:Criminal Records Check Completion**.
- _________________________________________________________________

**People are at the Heart of Everything We Do**

Southwest Properties is committed to attracting and retaining a diverse team, who values your experiences, perspectives, and unique identity. We are committed to creating and maintaining an environment that is inclusive, equitable, and welcoming.
- ______________________________________________