Underwriter I
4 weeks ago
425311BR
Operations & Underwriting
Markham, ON
November 16, 2023
Hours
37.5
Workplace Model
Hybrid
Pay Details
Department Overview
- The department’s goal is to ensure that Underwriting practices and decisions meet the mortality and morbidity claims experience for the specific product lines. There is also a large focus on the Customer Experience.
The department handles high volumes in a rapidly paced environment.
This position will be underwriting Creditor Life Insurance and Critical Illness Insurance distributed through the bank retail branches.
Job Details
- Appropriate medical underwriting assessment and decisions for each risk according to the limits of the plan and underwriting philosophy meeting business guidelines and service standards.
- Gathering insurance risk information by written supplementary health questionnaires or phone conversations with customers
- Provide support to the claims department and handling claim referrals
- Provide a superior customer experience service on all activities:
- Communicate underwriting decisions and detailed explanations of adverse handlings promptly and accurately to clients and, where required to attending physicians.
- Provide first level problem and complaint resolution
Process underwriter referrals, create training sessions on medical topics and participate in projects
Job Requirements
**Job Requirements**
Specific Education:
- LOMA Life Underwriting 386
- LOMA Associate Customer Service
- LOMA courses and/or designations
- Degree/Diploma in the Health Sciences and/or 5 years medical underwriting experience.
- Academy of Life Underwriting (ALU) Industry related courses and/or accreditations.
- Other Qualifications, Skills and Experience:
- Minimum of 5 years medical underwriting and insurance experience or a degree/diploma in health sciences.
- Superior verbal and written communication skills
- Outstanding Customer Skills.
- Actively working on either LOMA or ALU course or designation.
- Strong organizational, analytical and time management skills
- excellent computer skills
- Demonstrated ability to work independently and in a team environment.
Company Overview
**Our Values**
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
** Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.
**Who We Are**
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed
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