IT Technician, Abbotsford Canucks

20 hours ago

Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

**Position**:IT Technician, Abbotsford Canucks

**Department**:Technology

**Reports to**:Director, IT Operations

***:
A typical day includes:

- Providing first and second level support on computer hardware and software issues on both Microsoft and Apple platforms
- Recording all calls in the IT ticket management system as per escalation procedures, settings priorities and assigning to IT team members as appropriate
- Collaboratively liaise with other team members, departments and appropriate vendors, following issues through to resolution
- Tracking hardware and software inventory
- Assisting in documenting and communicating user/technical service policies for products supported by the Help Desk
- Developing reference and training materials and provide end-user training
- Provide support for basic network and system administration including network patching, Wi-Fi connectivity and IP telephony.
- Assist with implementation, troubleshooting, maintenance & upgrades
- Assistance and support of Vancouver based Help Desk team when required
- While based in Abbotsford, there may be occasional travel to Rogers Arena in Vancouver
- Supporting outside normal business hours, including events at Abbotsford Centre

**YOU MUST HAVE**:

- 2 - 3 years’ experience within the Information Technology industry in a support capacity
- A university degree or diploma, preferably in a technical related field
- Strong competence in the Microsoft Ecosystem (Office/O365, Exchange 2013/16, Remote Desktop, Server, Desktop OS)
- Strong knowledge of iOS devices
- Ability to work in a fast-paced team-oriented environment
- Strong organizational skills and attention to detail, with the ability to multi-task and balance priorities
- Excellent written and verbal communications skills
- Exceptional customer service skills with an ability to interact in a professional and friendly manner with end users at all levels within the organization
- Solid problem solving and troubleshooting skills coupled with a willingness to learn
- Ability to work independently, working flexible, extended hours, as required

**YOU MAY ALSO HAVE**:

- Previous experience with Point-of-Sale hardware and software

Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

  • Abbotsford Canucks Summer Internships

    4 days ago

    Abbotsford, Canada Abbotsford Canucks Full time

    Internships are available in the following departments: **Graphic Design** **Membership & Sales** **Community** The Community Engagement & Social Impact Department is responsible for all the community engagement programs and partnerships, external diversity, equity, and inclusion programs, and social impact initiatives. Through our work we connect our...

  • Manager, Ticket Operations

    4 weeks ago

    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**: Manager, Ticket Operations **Department**: Venue Operations **Reports to**: General Manager ***: The Manager, Ticket Operations works closely with the General Manager on the development and implementation of departmental strategic plans and supports the tactical and operational plans for the organization. This role will also implement and...

  • Top Prospects Internship Program

    22 hours ago

    Abbotsford, Canada Abbotsford Canucks Full time

    Our Top Prospects interns will be assigned to a core department but will also have the opportunity to experience work in other departments. Internships are available in the following departments: **Corporate Partnerships** The Corporate Partnerships (CP) intern will support the Corporate Partnership sales and marketing teams by collecting data, creating...

  • Director, Marketing

    2 weeks ago

    Abbotsford, Canada Canucks Sports & Entertainment (CSE) Full time

    Position: Director, MarketingDepartment: Abbotsford AHL & Abbotsford CentreReports to: Chief Operating OfficerPosition SummaryThe Director, Marketing will lead the Marketing function of the AHL team as well as the Abbotsford Centre and oversee the planning, development, and execution of all campaigns contained within the marketing plan that support the goals...

  • Account Executive, Membership Services

    2 days ago

    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**:Account Executive, Membership Services **Department**:Membership Services **Reports to**: Manager, Membership Services ***: The Account Executive, Membership Services supports the mandate and goals of the Membership team by providing superior customer service while promotion, renewing, and up selling our ticket products to existing and...

  • Ice & Building Maintenance

    4 weeks ago

    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**: Ice & Building Maintenance **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**: Chief Engineer Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We...

  • Conversions Staff

    4 weeks ago

    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**: Conversions **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**: Operations Manager Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We can’t wait to...

  • Account Executive, Ticket Sales

    3 weeks ago

    Abbotsford, Canada Abbotsford Canucks Full time

    **Position**:Account Executive, Ticket Sales **Department**:Abbotsford Canucks **Reports to**: Sr Manager, Ticket Sales & Service ***: Committed to excellence, the Account Executive, Ticket Sales is responsible for meeting and exceeding ongoing ticket sales revenue targets for Abbotsford Canucks. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: (Other duties...

  • Abbotsford Top Prospects Internship Program

    4 weeks ago

    Abbotsford, Canada Canucks Sports & Entertainment Full time

    Our Top Prospects interns will be assigned to a core department but will also have the opportunity to work closely with other departments. Internships are available in the following departments: **Event Operations** The Event Operations intern will support the Operations Department with planning and executing events at Abbotsford Centre. This position will...

  • Concession Attendant

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**: Concession Attendant **Department**: Abbotsford AHL & Abbotsford Centre **Reports to**: Fan Experience Supervisor Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We...

  • Account Executive, Ticket Sales

    2 weeks ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsFT Full time

    **Position**:Account Executive, Ticket Sales **Department**:Abbotsford Canucks Ticket Sales and Service **Reports to**:Manager, Ticket Sales ***: Committed to excellence, the Account Executive, Ticket Sales is responsible for meeting and exceeding ongoing ticket sales revenue targets for the Abbotsford Canucks. **ESSENTIAL DUTIES AND...

  • Stand Lead

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**:Stand Lead **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**:Assistant Manager, Food & Beverage Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We...

  • Vault Clerk

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**: Vault Clerk **Department**: Abbotsford AHL & Abbotsford Centre Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We can’t wait to meet you! ***: The Vault Clerk is...

  • Box Office Attdenant

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**: Box Office Attendant **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**: Box Office Manager Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We can’t...

  • Concession Cook

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**:Concession Cook **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**:Sous Chef Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We can’t wait to meet...

  • Cook

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**: Cooks **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**: Executive Chef Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We can’t wait to meet...

  • Fan Experience Attendant

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**:Fan Experience Attendant **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**:Fan Experience Supervisor Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre....

  • Retail Sales Associate

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**: Retail Sales Associate **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**: Retail Supervisor Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre. We...

  • Premium Bartender

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**:Premium Bartender **Department**:Abbotsford AHL & Abbotsford Centre **Reports to**:Assistant Manager, Food & Beverage Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre....

  • Food Runner

    19 hours ago

    Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

    **Position**:Food Runner** **Department**:Abbotsford AHL & Abbotsford Centre** **Reports to**:Assistant Manager, Food & Beverage** Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Abbotsford Centre....