Telephone Claims Adjuster
3 weeks ago
**OUR COMPANY**
Want to take your insurance career further by working for a progressive company that values employee input? Frustrated with outdated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And, we leverage technology to personalize buying a home insurance policy in addition to enhancing claims handling.
As a claims adjuster, you understand how important proper claims handling is to an insurance provider's reputation. You treat each customer with empathy, patience and respect. You recognize that, although you may handle hundreds of claims a year, this is likely the customer's first claim ever.
**YOUR ROLE**
Your success in this claims adjuster role comes from your superior analytical and decision-making skills. You have strong communication skills, which you use to share decisions with, and provide direction to, others. While you don't enjoy conflict, you handle it effectively. You are both detail-oriented and organized, handling multiple files and tasks with ease. And, you take pride in your work and your ability to assist others.
This is a remote work from home position where most of your day involves settling residential insurance claims primarily in Quebec. As such you must qualify for a Quebec property damage adjusting permit. You will also handle overflow claims in Ontario and must also qualify for either an Ontario Letter of Authority or regular adjusting license. You receive assignments within your authority, then you make first contact and gather loss details by phone. You work closely with customers and contractors to replace/restore damaged property. Your tasks also include:
- Accurately setting reserves and maintaining an efficient follow-up system.
- Securing telephone statements, confirming police reports and analyzing coverage.
- Preparing detailed loss summaries, maintaining up to date notes and requesting payments.
- Identifying policies that require underwriting reviews.
One of the things you enjoy most about Square One is the supportive team environment. You know you're never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success.
**YOUR RESPONSIBILITIES**
The claims adjuster is the main point of contact for customers who have suffered losses and filed claims. As such, you have many important responsibilities, including:
- Securing telephone statements and details of damages from customers.
- Reviewing the claims process with customers and helping them submit required information.
- Determining whether specific claims are covered and explaining why or why not.
- Securing, evaluating and approving contractor quotations.
- Assisting customers with completing schedules and repairing or replacing lost or damaged property.
- Negotiating settlements, arranging payments and finalizing claims.
- Collaborating with independent adjusters on file action plans and providing pro-active instructions on files.
- Maintaining your training and industry knowledge.
**YOUR QUALIFICATIONS**
As a member of the claims team, the claims adjuster has the desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who:
- Possesses superior analytical and decision-making skills.
- Communicates effectivelywhen explaining decisions and providing direction.
- Uses active listening and questioning skills to understand issues and needs.
- Handles conflict effectively and avoids taking things personally.
- Pays close attention to detail with superior organizational skills.
- Is a learner who receives and applies constructive feedback and has the ability to give constructive feedback.
**YOUR EXPERIENCE AND EDUCATION**
Your experience and education, combined with product and claims training we provide, helps ensure your success at Square One. For this claims adjuster role, you have:
- Fluency in both English and French to serve the language needs of Québec clients.
- At least 2 - 3 years of insurance and/or claims experience.
- At least 1 year of tenure with a recent employer.
- A high school diploma and, preferably, some post-secondary education.
- A CIP designation or working towards one of these.
- Ability to immediately qualify for a Quebec property damage adjusting permit issued by the Autorité des marchés financiers (AMF)
- Ability to immediately qualify for an Ontario Level of Authority (minimum).
**YOUR COMPENSATION AND BENEFITS**
You appreciate the fact that Square One personalizes your compensation and benefits in the same way it personalizes policies for its customers. Your very competitive compensation and benefits plan includes:
- A competitive base salary starting at $55,000 annually.
- 3-weeks o
-
Telephone Claims Adjuster
1 week ago
Montréal, Canada Square One Insurance Services Full time**OUR COMPANY** Want to take your insurance career further by working for a progressive company that values employee input? Frustrated with outdated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And, we leverage technology to personalize...
-
Claims Adjuster-automotive
2 weeks ago
Montréal, Canada LGM Financial Services Inc. Full time**Claims Adjuster/Expert en sinistre - Montreal, QC** **About You** Are you a Service Advisor, Service Manager or Tech working in a car dealership looking for a change of pace or environment? Are you looking for a dynamic workplace environment where you are encouraged to succeed while prioritizing giving back in your communities? Do you want to work for...
-
Claims Adjuster-automotive
2 weeks ago
Montréal, Canada LGM Financial Services Inc. Full time**Claims Adjuster/Expert en sinistre - Montreal, QC** **About You** Are you a customer focused bilingual “Superstar” who has a passion for automobile and enjoys providing exceptional customer experience? Are you a Service Advisor, Service Manager or Tech working in a car dealership looking for a change of pace or environment? Are you looking for a...
-
Claims Adjuster
3 weeks ago
Montréal, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Claims Adjuster
3 weeks ago
Montréal, Canada Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Claims Adjuster
4 weeks ago
Montréal, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Field Claims Adjuster
2 weeks ago
Montréal, Canada Intact Full time_Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise...
-
Claims Adjuster Qc
3 weeks ago
Montréal, Canada Echelon Insurance Full time**About Us**: Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions...
-
Claims Adjuster, Property
2 weeks ago
Montréal, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Associate Claims Adjuster
2 weeks ago
Montréal, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Associate Claims Adjuster
3 weeks ago
Montréal, QC, Canada Northbridge Financial Corporation Full time**What it’s like to be a Northbridge Associate Claims Adjuster?** Our Associate Claims Adjusters work hard to provide support to our clients. They are responsible for providing efficient and prompt investigation, while full handling the claim from start to finish. Our Associate Claims Adjusters are not on a phone queue, which allows them to fully utilize...
-
Auto Claims Adjuster
2 weeks ago
Montréal, Canada Aviva Canada Full time**Cet affichage d'emploi est disponible en français, consultez le R-149993 sur notre site carrière** Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty...
-
Bilingual Mechanical Claims Adjuster
1 week ago
montréal, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Bilingual Mechanical Claims Adjuster
1 week ago
montréal, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Bilingual Mechanical Claims Adjuster
1 week ago
montréal, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Associate Claims Adjuster, Auto
3 weeks ago
Montréal, Canada Northbridge Financial Corporation Full timeWe’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...
-
Adjuster
2 weeks ago
Montréal, Canada Intact Financial Corporation Full time**Credentials (certificates, licences, memberships, courses, etc.)**: - Provincial Insurance Adjusters' Licence **Work Setting**: - Insurance company **Security and Safety**: - Driver's validity licence check - Driving record check (abstract) - Credit check - Criminal record check **Work Conditions and Physical Capabilities**: - Fast-paced environment -...
-
Claims Adjuster
3 weeks ago
Montréal, Canada Sedgwick Full timeClaims Adjuster / Expert en sinistre Caring starts with you Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do...
-
Aviation Claims Adjuster
2 weeks ago
Montréal, QC, Canada McLarens Global Full time**The opportunity** We are currently recruiting for a claims adjuster position for our office in St. Lambert, Quebec. background. licensed adjuster. Excellent communication and negotiation skills are required, as is the ability to prepare accurate reports English. Extremely interesting and rewarding career. We also offer competitive salary and employee...
-
Bilingual Mechanical Claims Adjuster
1 week ago
Montréal, QC, Canada Sym-Tech Dealer Services Full timeCelebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...