Bartender

**ORGANIZATION DESCRIPTION**

Drayton Entertainment is a registered, not-for-profit charitable organization and one of Canada's most successful professional theatre companies. We present the finest in live theatre for all ages at seven unique venues across Ontario: the Drayton Festival Theatre in Drayton, Huron Country Playhouse (Mainstage and South Huron Stage) in Grand Bend, King's Wharf Theatre in Penetanguishene, St. Jacobs Country Playhouse and Hildebrand Schoolhouse Theatre in St. Jacobs, and the Hamilton Family Theatre Cambridge. We also operate a Youth Academy in Waterloo.

**BARTENDER (SEASONAL FULL-TIME)**
- **Reports to**:_ Facility Manager
- **Function**:_ A friendly and enthusiastic individual who enjoys interacting with the public effectively and efficiently, the Bartender is responsible for providing exceptional customer service while overseeing and maintaining the lobby area for all theatre theatre productions and events. This position completes all sales for bar, concessions, and merchandise in a fast-paced, exciting live theatre environment.

**Duties and Responsibilities** include but are not limited to:

- Provide superior customer service, including knowledge of a variety of products, theatre programming, directions, and other common customer inquiries.
- Process all bar sales using point-of-sale system, including troubleshooting.
- Comply with all liquor laws as they pertain to the facility, and adhere to all health and safety laws concerning the serving and handling of all products.
- Complete reporting and reconciliation procedures of all sales at end of shift, including bank deposits and balance after each shift.
- Maintain inventory, sales, and incoming product, including ordering as instructed.
- Provide service for a range of exciting events and festivities, including Opening Nights, receptions, private client events, fundraisers, and other special programs.

**REQUIRED SKILLS & QUALIFICATIONS**
- Enthusiasm for, and appreciation of, live theatre and the many people accessing the venue on a daily basis.
- Demonstrated maturity in working with the public, coupled with excellent customer service skills.
- Previous experience in bartending or customer service industry.
- Smart Serve Training & Certification is required; experience with point-of-sale systems is an asset; First Aid Training is an asset.
- Ability to perform physical task demands such as lifting, bending, and standing for extended periods of time.
- Flexibility in schedule, as the position runs in conjunction with theatre programming and involves daytime, evening, and weekend shifts.

**TERM**: Full-time & Seasonal.
- Drayton Festival Theatre, Drayton (Full-Time & Seasonal, May 31 to Sept 1)
- Due to the nature of the live theatre industry, daytime, evening and weekend work will be required_.
- Individuals required to work onsite must provide proof of COVID-19 vaccination in accordance with Drayton Entertainment’s COVID-19 Vaccination Policy. Accommodations may be requested due to medical exemption._

**HOW TO APPLY**

**Ellen Berwick**

**Director of Audience Services**

Please clearly indicate on your submission_ **"Drayton Festival Theatre".**_

We thank all applicants for their interest; however only those selected for an interview will be contacted.

**Salary**: $17.00 per hour

Expected hours: 30 - 36 per week

Work Location: In person

Application deadline: 2024-04-05
Expected start date: 2024-05-31