Light Duty Tow Truck Operator

4 weeks ago

Saskatoon, Canada G2 Enterprises Corp. Full time

G2 Enterprises Corp. is a locally owned Saskatchewan business, proudly operating several successful companies in the towing and transportation industry. We support the leadership and overall management of the companies by providing expertise that assists the leadership teams in achieving their objectives. G2 also provides the back-office support including accounting, payroll and benefits, human resources, information technology, and strategic planning support.

We are looking to add a **Light Duty Tow Truck Operator **to our team within the **Astro Towing** division.

Astro Towing has proudly been serving Saskatchewan for over 45 years, providing emergency roadside service, towing, accident and abandoned vehicle recovery, and hauling services to our community and partners. Our fleet operates a variety of equipment ranging from battery vans and light duty tow trucks to heavy wreckers and tractor-trailer units. We pride ourselves on being able to take on any job - big, small or complicated, delivering excellent customer service, operating safely and efficiently, and employing passionate professionals to meet the needs of our customers.

**What you’ll be doing**
- Provide roadside assistance and towing services in safe, professional, timely and supportive manner
- Conduct self in a polite and considerate manner in all interactions with customers, dispatchers, and others
- Complete pre-trip inspection sheets prior to each shift
- Inspect customer vehicles and any equipment prior to performing services for physical damage; take pictures and complete vehicle inspection sheets as appropriate
- Collect payments from customers via point-of-sale machine
- Maintain accurate record of all cash sales and remit amounts to the company within 24 hours of completion of shift
- Complete paperwork as necessary to fulfill customer requirements
- Comply with all company directions, policies, rules, regulations, and practices, including those of any “service club” and when entering the property of a third party
- Abide by municipal, provincial, and federal laws and regulations, and maintain a clean driving record
- Maintain company vehicle and any equipment by providing all routine maintenance including washing, topping up fluid levels, and keeping the interior clean and tidy; and ensure that general maintenance such as oil changes and repairs are completed as necessary
- Immediately notify the company of any damage, operational failure or signs of operational failure concerning the company vehicle and any equipment
- Be ready and available for duty when shifts start, and for the entirety of shift
- Maintain personal appearance and uniforms in compliance with company policies and practices
- Attend meetings as requested for job and safety information
- Attend training and achieve professional certification as directed by management
- Assist in keeping the storage compound clean and orderly and adhere to procedures when dropping off or picking up
- Perform other duties as requested

**What you’ll need to bring**
- Must hold and maintain a Saskatchewan Class 5 driver’s license
- Ability to perform physical duties including lifting, bending, climbing, and kneeling
- Friendly attitude with a strong focus on customer service
- Mechanical aptitude with a passion for automobiles
- Neat and tidy in appearance
- Willingness and ability to stay calm under pressure and manage high-stress situations
- Ability to diffuse and resolve conflict in a professional manner
- Self-starter mindset and ability to work independently with mínimal supervision
- Commitment to environmental compliance and safe work practices
- As this is a safety-sensitive position, clear pre-employment and ongoing random drug (including marijuana) and alcohol testing
- Clear criminal record check

**What you can expect**
- Competitive commission-based wages and performance incentives
- Comprehensive benefits package after three months including health and dental, disability insurance, life insurance, critical illness insurance and an employee and family assistance program
- Training, development and ongoing support with an opportunity to grow

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