Culinary Support
1 week ago
**Classification & Regular Hours**:
Hours per Week: 25 to 40 (Full Time Positions, working September to April annually)
Hourly Rate: $16.84
Please note, there are many vacancies available, and the posting will remain open until filled.
**Application Notes**:
**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
**About Us**:
Hospitality Services consists of five distinct divisions - Campus Eateries, Residence Dining, Catering, Conference Services and Vending Services. We have over 600 employees working in the various divisions. We service over 23,000 customers per day in 20 campus operations providing our guests with a wide variety of options and choices including many of your favourite franchises.
**Responsibilities**:
The Culinary Support employee is responsible for preparing and serving food and beverages, accepting payment, cleaning and sanitizing various work areas, collecting dishes and tableware and organizing work station. This is a frontline position responsible for providing exceptional customer service. Additional duties include restocking of product and assisting in other areas such as the kitchen and dish room. The Culinary Support team also provides assistance for special functions (e.g. Banquets, BBQs, etc.), ordering, receiving and storing deliveries, training of staff, performing table/bar service and operating a food service vehicle as required.
**Qualifications**:
- Education:
- Completion or pursuit of Ontario Secondary School Diploma or equivalent
**Experience**:
- One year of customer service experience
Knowledge, Skills & Abilities:
- Exceptional customer service skills with a positive, professional attitude and genuine customer service orientation
- Ability to perform duties in a professional and safe manner, adhering to WHMIS, HACCP and food safety practices
- Ability to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
- Ability to perform physically demanding work (e.g. standing for long periods of time) and physically capable of pushing, pulling, lifting and carrying up to 20 kg.
- Strong oral and written communication skills with an ability to comprehend verbal and written instructions (including recipes for interactive cooking)
- Demonstrated ability to work independently and take initiative and follow through on work assignments
- Natural inclination to respond courteously to instruction, questions and comments
- Ability to establish and build healthy working relationships and partnerships with customers, peers and supervisors
- Demonstrated dependability and cooperative nature
- Ability to work collaboratively in a team environment
- Basic mathematical skills with a high degree of accuracy and attention to detail
- Computer skills, with the ability to learn new software
- For interactive cooking or food preparation, demonstrated ability to safely operate kitchen equipment and practice safe knife skills
- Able to work all shifts, including early mornings, late nights, weekends and holidays
Please note, additional qualifications may be required depending on specific assignment within job classification, such as a valid Class ‘G’ driver’s license if operating a motor vehicle and minimum age requirement if serving alcohol.
**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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