Accreditation Advisor

5 months ago

Edmonton, Canada CARF International Full time

As a member of the CARF Canada team, this position supports account growth in specific provinces and/or CSUs, by promoting the value of accreditation in line with CARF Canada’s strategic marketing plan. Utilizing knowledge of industry structure, trends, and public policy, and in conjunction with the Chief Advisor, cultivates effective relationships with CARF Canada stakeholders and decision makers; conducts in-depth research and analysis of market data; provides comprehensive verbal and written information and recommendations on marketing trends in the environmental context for CARF; identifies, develops and implements plans for building interest in CARF accreditation; demonstrates knowledge of varied human service programs, service delivery, and quality outcomes; provides input into standards and program opportunities in the Canadian context; and demonstrates comprehensive understanding of CARF’s philosophy, values, mission, and services. Supports Canadian organizations in initial stages of accreditation process and acts as a resource to these organizations throughout the accreditation cycle. Works with the team across CSUs and provinces to further the goals of CARF Canada.

**Compensation and benefits**

The market entry salary for this full-time position is $80,000.00. Actual starting salary is commensurate with education and experience. CARF offers a competitive compensation and supplemental benefit plan, comprehensive wellness program, employee assistance program, goal sharing and other performance award programs

**Position summary**

The following duties and responsibilities represent the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation:

- Act as initial contact for Canadian organizations and consult with resource specialists to ensure that the needs of organizations are met. Coordinate with appropriate CARF staff to address specific requests from Canadian governments, departments, or organizations that are standard related.
- Establish and maintain relationships with key community and strategic partners. With the Chief Advisor, confer with policy decision makers regarding CARF Canada accreditation and standards and assist with policy development regarding accreditation. Provide consultation and education to the professional human service community regarding human service practices and trends in existing and emerging areas.
- Represent CARF Canada at Canadian (and U.S. and international, as appropriate) conventions, conferences, and association meetings and serve on advisory panels, editorial boards, or other venues for influencing policies regarding accreditation and standards in human services. Develop, plan, and present training to the public and governmental agencies regarding standards and accreditation. Participate in CARF Canada training events and conferences.
- Participate in surveyor recruitment, selection, training, and continuing education activities/events
- Assist the standards development process by identifying pertinent issues and time lines, selecting focus group/committee participants, providing input for consideration,, and suggesting revisions following field review.
- Under the guidance of the Chief Advisor, coordinate/manage projects with varying degrees of complexity, including, but not limited to, making presentations, preparing proposals, abstracts and project plans, chairing and recording meetings, establishing and tracking the receipt of deliverables, and preparing reports.
- Research, analyze, and monitor public policy and proposed legislation; trends in human services, programs, and funding; third-party contracting and reimbursement; changing consumer needs; technological advances; and economic/demographic factors to identify and report findings/recommendations to the Chief Advisor, enabling CARF to capitalize on market opportunities and minimize effects of competitive activity.
- Provide responsive customer service.

**Special work demands**
- Endure long hours associated with travel, both domestic and international.
- Perform work activities from remote locations, both domestic and international.

**Note**: Duties and responsibilities are not all inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The following qualifications represent the training, education, certifications, licensures, and/or work experience required to perform the essential duties and responsibilities successfully:

- Master’s degree in human service discipline; or master’s degree in business or public administration, marketing, or related field with undergraduate degree in human service discipline; and a minimum of ten (10) years experience in human services; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret common scientific and technical journals, finan

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