Communications Officer, Bc Mental Health

1 month ago

Vancouver, Canada PHSA Full time

**Communications Officer, BC Mental Health & Substance Use Services**

PHSA Corporate

Vancouver, BC

**We are recruiting for temporary (14 months) Communications Officer position to support one of PHSA’s highest profile clinical programs and brings with it the chance to dive deep into communications work that truly matters.**

**About you**

You are a self-starter who takes initiative to creatively identify and execute communications opportunities, respond quickly to issues, and advise on effective messages. You are a supportive team player who views your role as helping and enabling your colleagues’ success, as much as securing support for your own. You are comfortable working directly with senior leaders, engaging in challenging conversations, delegating tasks and supporting team members and contactors in accomplishing their deliverables.

**Role summary**

Reporting to the PHSA Manager, Communications & Engagement at BCMHSUS, the Communications Officer supports the development and implementation of strategic and tactical communication plans and priorities as determined by their manager in collaboration with senior leadership at the program/site level and communications department level. Working with both internal and external stakeholders and facilitating key relationships, the Communications Officer brings their storytelling expertise to their role to produce communications that are high quality, consistent and in alignment with the strategic priorities for PHSA and BCMHSUS.

You will be joining a high-performing team who cares about each other, has fun, and can find humour in almost any situation. Our team has humbly started a journey of reconciliation and you would be expected to participate in our efforts to take a hard look at our colonial ways of thinking and acting.

**What you’ll do**
- As a fully contributing member of a high-performance team, supports the development and implementation of consistent and high-quality communication materials for PHSA programs and services, and for partner health authorities and organizations, as appropriate.
- Liaises with media, communications counterparts from other health authorities, the Ministry of Health, the Ministry of Mental Health & Addictions, provincial and federal agencies, and other key stakeholders to facilitate requests for information and to collaborate with partners on joint initiatives and events.
- Develops, writes and edits a broad range of communication materials, including web materials, newsletters, brochures, displays, speeches, memos, social media content, and presentations.
- Liaises with all levels of PHSA staff and leaders to research and write media releases, backgrounders, fact sheets, Q&A documents, issues notes and other communications materials to support external reputation management.
- Acts as initial contact for media inquiries and provides support as required for media and other events, where assigned.
- Works collaboratively with broader PHSA communications team members to contribute to centralized, coordinated and proactive editorial planning across all internal and external communication platforms.
- In keeping with our culture of collaboration and teamwork, the officer participates in the PHSA media on-call roster.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to an undergraduate degree in a relevant discipline such as a degree in Journalism, Public Relations or Communications, combined with at least five years of experience in a communications role.
- Excellent interpersonal and communications skills (verbal and written); solid business and feature story writing; skill and proficiency in organizational communication, including communication planning and evaluation and digital engagement practices are required.
- Recent training/experience related to DEI and Cultural Safety is a strong asset for this role.
- The ability to handle highly confidential and sensitive issues with skill, tact and diplomacy is important as is excellent decision making skills; ability to work independently and as part of a team; and flexibility to reprioritize quickly to meet changing priorities.
- Strong working knowledge of Microsoft Office suite of products, Adobe Acrobat, database and web-based programs.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- In accordance with the Mission, Vision and Values of the Provincial Health Services Authority (PHSA), the Communications Officer is a compassionate and culturally-safe communicator who - using an inclusive, equitable and anti-racist lens - serves with purpose while upholding his/her/their shared responsibility for ensuring the highest standards of citizen and employee safety and contributing to continuous quality improvement in all aspects of the position.

**What

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