See more Collapse

Customer Service Position

1 month ago

Waterdown, Canada Taylor's Plumbing Full time

Taylor's Plumbing is a small family run business in Waterdown, ON. We're dedicated to assisiting our customers by providing them with excellent customer service and professional plumbing solutions to their problems. We've been in business since 1986 and are dedicated to providing a friendly environment to work in.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. You will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity for someone who has strong communications skills and enjoys one on one interactions with clients.

Responsibilities include but are not limited to:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Utilize phone etiquette skills to ensure positive customer interactions
- Conduct data entry tasks to update customer information in the system
- Analyze customer needs and recommend appropriate solutions or upsell products/services
- Provide support to other team members as needed
- Office duties including creating reports, filing and other minor book keeping skills

**Required Skills**:

- Excellent phone etiquette skills to provide exceptional customer service
- Fluency in English to assist customers
- Strong communication skills to effectively interact with customers and colleagues
- Ability to analyze customer needs and provide appropriate solutions
- Experience in data entry to accurately update customer information
- Upselling skills to promote additional products or services

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Waterdown, ON L8B 0E8 (required)

Work Location: In person

We have other current jobs related to this field that you can find below

  • Customer Service Position

    5 days ago

    Waterdown, Ontario, Canada Taylor's Plumbing Full time

    Taylor's Plumbing is a small family run business in Waterdown, ON. We're dedicated to assisiting our customers by providing them with excellent customer service and professional plumbing solutions to their problems. We've been in business since 1986 and are dedicated to providing a friendly environment to work in.We are seeking a highly motivated and...

  • Customer Service Associate

    4 weeks ago

    Waterdown, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Customer Service Professional

    3 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton Street N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...

  • Customer Service Professional

    3 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...

  • Customer Service Professional

    3 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...

  • Customer Service Professional

    2 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...

  • Customer Service Representative

    2 weeks ago

    Waterdown, Canada BMO Financial Group Full time

    95 Dundas Street East Waterdown Ontario,L0R 2H2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Associate

    3 weeks ago

    Waterdown, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Service Professional

    3 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    $500 COVID Vaccination Bonus **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service...

  • Customer Service Professional

    4 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    $500 COVID Vaccination Bonus **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service...

  • Customer Service Professional

    3 weeks ago

    Waterdown, Canada TURKSTRA LUMBER Full time

    $500 COVID Vaccination Bonus **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service...

  • Cashier/customer Service

    3 weeks ago

    Waterdown, Canada Real Burger Restaurant Full time

    **About us**: Real Burger is a family owned and operated restaurant, not a franchise. Our family has been operating for about 5 and half years in the heart of Waterdown. RB specializes in gluten free and vegan options which accommodates to all allergies and restrictions. What makes us different than other small businesses is that we ensure all our staff of a...

  • Customer Service Representative

    4 weeks ago

    Waterdown, Canada Concepts (GTA) Inc. Full time

    **Summary of Position**: We are a Hamilton-based manufacturing company in a very large growth phase. With the purchase of a new division, our company has a new building we've relocated to in Hamilton to accommodate this growth. We are very proud of having a very solid reputation for high-quality products. The tight-knit team is looking for a new member to...

  • Customer Service Manager Ft

    2 weeks ago

    Waterdown, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...

  • Customer Service/sales Coordinator

    4 weeks ago

    Waterdown, Canada Opta Group LLC Full time

    Opta’s purpose is to be the leading supplier of performance materials and solutions in the steel, infrastructure, and specialty chemical industries. CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES KEY RESPONSIBILITIES - Develop, identify and secure all relevant direct sales opportunities - Generate product or service interest for customers by providing them...

  • Bilingual Customer Service Agent

    3 weeks ago

    Waterdown, Canada Stryker Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Service/sales Coordinator

    5 days ago

    Waterdown, Ontario, Canada Opta Group LLC Full time

    Opta's purpose is to be the leading supplier of performance materials and solutions in the steel, infrastructure, and specialty chemical industries.CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALESKEY RESPONSIBILITIES Develop, identify and secure all relevant direct sales opportunities Generate product or service interest for customers by providing them...

  • Cashier/customer Service

    3 weeks ago

    Waterdown, Canada Kerala restaurant Full time

    Customer Service Associate / Cashier **Duties**: - Greet customers and provide excellent customer service - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card transactions - Maintain a clean and organized checkout area - Assist customers with product inquiries and provide recommendations - Resolve customer...

  • In Service Customer Coordinator

    5 days ago

    Waterdown, Ontario, Canada L3Harris Technologies Full time

    About the RoleThis is a 15 month contract role. The In Service Customer Coordinator assists and supports In Service Account Managers, Contracts Team, Repair, and Logistics teams in the coordination of Service Events to ensure uninterrupted support to our global customer base. The In Service Customer Coordinator is highly developed and an experienced support...

  • Customer Service Representative

    3 weeks ago

    Waterdown, Canada Infinite Vapes Full time

    Infinite Vapes is a vape shop that has recently opened up in Waterdown (March 22, 2023). We believe that our customers are at the heart of our business, and our goal is to build long-lasting relationships with them through exceptional customer service. At Infinite Vapes, we understand the importance of creating a fun, valuable and welcoming environment for...