Sommelier - Glowbal Restaurant

2 weeks ago

Vancouver, Canada Glowbal Restaurant Group Full time

Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria (Kitsilano, Park Royal and Burnaby), Black + Blue, The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine and cocktail lists, and some of the most inventive, celebrated cuisine in the Pacific Northwest, it is no wonder our restaurants are exactly where everyone wants to be.

**WHY WORK FOR US**:
We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk

We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT on West Georgia. Located in Vancouver’s architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent.

The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company’s policies and procedures.

**DUTIES AND RESPONSIBILITIES**:

- Create and update the wine list in coordination with the Director of Purchasing
- Assist guests with wine selections based on their personal tastes and food choices
- Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out
- Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins
- Develop and facilitate wine training program for FOH staff
- Deliver exceptional guest service, thereby setting the standard for all employees
- Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence
- Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction
- Manage daily operations and assist with other managerial responsibilities as needed

**SKILLS AND QUALIFICATIONS**:

- 3+ years’ experience as a Manager of a high volume, similar environment
- Wine education is a must
- Sommelier accreditation is an asset
- Must possess strong leadership skills, with demonstrated ability to build relationships
- High personal integrity, professionalism and maturity
- Exceptional guest service orientation and passion for all things food and wine
- Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment
- Technically competent with industry related forms of computer and electronic commerce

**TO WORK FOR US**: You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.

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