Gmc

1 month ago

West Vancouver, Canada Staples Canada Full time

: 1275693

**À propos de nous**

Staples/Bureau en Gros est l’Entreprise du travail et de l’apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à travailler plus intelligemment, à apprendre davantage et à évoluer tous les jours. Nous recherchons des personnes curieuses, accueillantes, passionnées et qui aiment trouver des solutions.

Si cela vous décrit, nous pourrons travailler, apprendre et évoluer ensemble.

**Nous formons une équipe inclusive et diversifiée**

Staples/Bureau en Gros établit un environnement de travail inclusif et diversifié. Nous accueillons, valorisons et tirons profit des perspectives et des apports qui viennent de contextes qui peuvent varier selon la race, le sexe, l’orientation sexuelle, l’identité et l’expression de genre, le mode de vie, l’âge, la formation scolaire, l’origine nationale, la religion ou la capacité physique. Si vous avez une incapacité ou un besoin particulier exigeant une adaptation, veuillez nous en aviser.

Quelques-unes des tâches:
En tant que directeur général, vous avez la responsabilité de favoriser notre culture « travailler, apprendre et évoluer » pour nos clients et nos associés. Vous incarnez et entretenez une culture centrée sur le client fondée sur la connexion, le partage et le partenariat pour aider nos clients à atteindre leurs objectifs de travail et d’apprentissage. Vous inspirez nos clients, nos associés et notre communauté ; vous obtenez des résultats financiers et atteignez l’excellence d’exploitation. Vous favorisez un environnement dans lequel les associés acquièrent des compétences et des connaissances, et où ils se sentent impliqués et responsables.
- Faire preuve de leadership et façonner la culture centrée sur le client en succursale.
- Construire votre réseau communautaire et favoriser l’expérience client.
- Diriger la culture de développement des affaires en fonction des recommandations pour accroître les ventes et la fidélisation de la clientèle.
- Élaborer et exécuter des stratégies de développement commercial du Centre de solutions (impression, marketing numérique, expédition et services de technologie).
- Diriger et encourager l'équipe à développer ses activités sur une base de recommandations
- Assurer la direction de l’équipe par l’embauche, l’intégration, l’encadrement et le perfectionnement.
- Gérer les coûts et respecter tous les paramètres financiers et d’exploitation.
- Gérer et inspirer l'excellence opérationnelle globale et l'expérience client pour votre succursale. Cela comprend la supervision du maintien de toutes les normes législatives et de conformité.
- Superviser les procédures de protection des biens, les normes de confidentialité et favoriser la conformité.
- Participez à des initiatives, des projets et des réunions de quartier et derégion afin d'apprendre et d'évoluer dans votre rôle de directeur.
- Agir à titre de meneur réactif du changement en adoptant le changement et en étant responsable des plans de changement et de communication pour assurer une mise en œuvre réussie.
- Stimuler une culture de participation par la formation continue, le perfectionnement des associés, la planification de la relève et l’utilisation des processus de gestion du rendement en succursale.
- Vous veillerez à ce qu’un environnement propre et sûr soit toujours au premier plan en accordant la priorité absolue à votre sécurité, celle de votre équipe et celle de nos clients.

**Quelques prérequis**
- 5 années d'expérience en gestion de la vente au détail (en tant que directeur général ou tout autre secteur axé sur l'expérience client)
- Expérience éprouvée dans la réalisation de l'excellence du service à la clientèle et la réalisation des résultats de vente, tout en maintenant une culture d'équipe positive
- Mettre l'accent sur l'établissement de partenariats et de communautés
- Niveau de communication avancé, capable d'inspirer et de diriger une équipe
- Aisance avec la technologie
- Capacité d’être un partenaire dynamique et inspirant pour nos clients et associés
- Curiosité
- Esprit ouvert
- Passion
- Capacité de trouver des solutions

**Quelques-uns de vos avantages**
- Rabais des associés
- Régimes de soins de santé et de soins dentaires
- RÉER/RPDB
- Primes de rendement
- Programmes d’apprentissage et de perfectionnement
- Et plus

**Renseignements supplémentaires**
- Ce rôle s'exerce dans un environnement de magasin de détail impliquant un rythme rapide et quelques aspects physiques modérés dans le marchandisage. Ce rôle implique de marcher pendant la majeure partie de la journée.
- Obligation de travailler selon un horaire variable pour répondre aux besoins de l'entreprise. Ceci inclut le travail le soir et en fin de semaine.

**Empl

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