Scheduling Clerk

**Position**:Scheduling Clerk

**Status**:Permanent Full-Time

**Hours**: 37.5/week

**Salary Range**:$30.08 to $35.80

**Location**:Maple View Lodge, Athens, Ontario

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Reporting to the Director of Maple View Landings and secondarily to the Director of Care, the Scheduling Clerk is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees. The Scheduling Clerk will work to ensure all shifts are covered to ensure smooth operations and quality of resident care at the facility.

**Education, Certification & Licenses**
- 2-Year Community College Diploma in office administration or equivalent preferred
- Required to obtain and maintain a satisfactory criminal and vulnerable sector checks.

**Experience**
- Minimum three (3) years relevant experience in a large long-term care facility, hospital or equivalent.

Knowledge, Skills, Abilities & Competencies
- Proficient using Microsoft Office Applications
- Typing and data entry skills
- Point Click Care (PCC)
- Scheduling experience (UKG Advanced Scheduling)
- Experience working in a unionized environment
- Possess outstanding communication and interpersonal skills
- Ability to manage associated workload, undertake multiple tasks, and meet deadlines.
- High level of respect for confidentiality for both the organization as a whole, residents and staff
- Excellent project/time management organizational, interpersonal, oral, and written communication skills with tact, diplomacy and discretion.
- Ability to set priorities, manage and adapt effectively to an ever changing and occasionally complex workload.
- Work with supervisors/managers to create, build and maintain schedules.
- Schedule all Full Time, Part-Time and casual employees, preparing the work schedule in accordance with the approved staffing levels and collective agreements.
- Process approved requests for paid time off, vacation, and other leaves of absence.
- Ensure daily staff replacements are completed for scheduled and unscheduled absence to ensure adequate coverage for all shifts, including administration of the call-in process.
- Maintains a working knowledge of scheduling and call-in procedures in accordance with facility and organizational policies and collective agreements.
- Attendance tracking for all staff. Provide attendance awareness report to each manager monthly.
- Record utilization of leave banks i.e. statutory holidays, vacation days and sick leave for all staff.
- Communicate with site leaders regarding floor orientation scheduling to ensure adequate supervision and support for newly hired employees.
- Check time clock punch records against master schedule and noting appropriate changes.
- Utilize scheduling software to prepare, change and update both posted and master schedules.
- Accountable for ensuring the onboarding process is completed and all required documentation associated with training, orientation and hiring of new staff is accurate and completed by department leaders.
- Conduct the internal expression of interest process for preferred work assignments.
- Provide administrative support to other departments within the Home as required.
- Compliance with Health & Safety policies and procedures.
- Other duties as assigned.

**The above duties are representative of a typical position and are not to be considered as all inclusive.**

The United Counties of Leeds and Grenville is committed to providing a recruitment and selection process that is both inclusive and free from barriers. Accommodations for job applicants with disabilities are available upon request, and will be provided in accordance with the **Ontario Human Rights Code **and the **Accessibility for Ontarians with Disabilities Act.**

Applicants are required, in advance, to make any accommodation request known to Human Resources by contacting the department at 1-800-770-2170 extension 2308 or the Bell Relay Service. Human Resources will strive to provide reasonable and appropriate accommodation for all applicants, during the recruitment and selection process, which will ensure the process is conducted in a fair and equitable manner.

**Job Types**: Full-time, Permanent

**Salary**: $30.08-$35.80 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Vision care

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Ability to Commute:

- Athens, ON K0E 1B0 (required)

Work Location: In person