Bilingual Business Analyst, Pension Calculation

2 weeks ago

Montréal, Canada LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Business Analyst is responsible for the configuration of the Ariel software, as well as the analysis and resolution of common issues experienced by the client as a result of the implementation. The Business Analyst will receive direction from implementation managers as needed, but must be able to prioritize and resolve issues independently or as part of a team.

To be successful, the Business Analyst must be able to manage problem solving well by providing a clear explanation of the issues and a path to resolution, and must have strong technology, communication, and problem solving skills.

Key Responsibilities:

- Perform detailed analysis of our clients' pension plan calculation rules
- Act as the link between the client and the project team in terms of pension plan calculations
- Configure Ariel software to suit the specifics of the client's pension plan
- Write specifications according to the needs and requests of the clients regarding new developments of the Ariel software
- Ensure the proper integration of the Ariel software with other software that will be implemented for the client
- Participate in the development of the specific testing strategy for Ariel software configuration and new developments
- Participate in the review of test scenarios with the selection criteria required by the plan
- Provide support to the quality assurance team
- Collaborate in the development of the Ariel software by providing suggestions for improvement to the responsible team
- Once the implementation is complete, provide customer service to users to ensure effective management of the Ariel software

**Requirements**:

- University degree in actuarial science, mathematics, statistics or finance
- Minimum of 4 years’ experience in an appropriate field
- Experience in pension plans calculations
- Ability to understand and use current computer technologies and a good knowledge of Excel software
- Recognized, among other things, for analytical and summarizing skills, sense of organization and flexibility in terms of managing multiple projects
- Good initiative and problem solving skills
- Ability to work both as a team and independently
- Ability to establish priorities and meet timelines
- Available to travel occasionally (Canada, US)
- Must be bilingual

LI-JR1

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.

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