Project Supervisor

3 days ago

Vancouver, Canada Neptune Technology Group Full time

**About Us**

Neptune Technology Group is the leading supplier of water meters, systems, and services in the Canadian water utility market. Established in 1892, Neptune has a long-standing history and proven success across North America. Neptune has pioneered the development of Automatic Metering Reading (AMR) and Advanced Metering Infrastructure (AMI) technologies with over nine million radio frequency and smart water meter devices installed across North America. Innovation is what we do every day. Join our team to surround yourself with talented people who share your commitment to excellence.

**Who Are We Looking For?**

Neptune Technology Group is currently searching for an energetic, dedicated, and self-reliant individual with excellent communication and interpersonal skills. The Project Supervisor will be based out of the Burnaby office and **requires short-term travel from 1-5 days. **This position will assist with the installation, implementation, execution, and ongoing maintenance of both current and new customers who are undertaking fixed or hybrid network meter reading systems.The successful incumbent will be responsible for interaction and coordination between management, clients, the public, and employees. This is an entry-level opportunity where successful incumbents can make significant contributions and gain valuable experience.

**Job Duties**:

- Support the Project Manager in the ongoing implementations and operations of systems customers’ projects
- Installation and implementation, execution, and ongoing maintenance of: Fixed Network deployments, New software deployments or upgrades, System Service Provider (SSP) customer support, System Service Provider (SSP) field support
- Beta testing new products for launch - Preliminary testing and compiling data
- Product pilot projects
- Ongoing Marketing initiatives
- Providing root cause analysis and support for systematic product issues
- Serve as a backup to both frontline product support and AMR systems implementations. This will include answering product support inquiries, traveling to customer sites to implement new or upgraded systems, and refresher training for customers.

**Requirements**:

- College/University or above
- A valid driver's license is required
- Must be willing to travel 1-5 days at a time
- 1+ years of related work experience
- 5 day work week, occasional extended hours may be required

**Specifications**:

- Demonstrated leadership and motivational attributes
- Ability to plan, direct and improve operational and administrative activities
- Proven ability to interact professionally with management, clients, the public, and employees
- Ability to meet deadlines and targets with mínimal supervision
- Strong Organization and Task prioritization skills
- Excellent knowledge of Microsoft Office (MS Outlook, Word, and Excel)
- Experience with ERP systems is an asset
- Quality assurance experience is an asset
- Plumbing experiences will be an asset

**Benefits**:

- A competitive salary and benefits package
- A company vehicle is provided
- Accommodations while living on the job site for remote projects as well as a meal plan and reimbursements for any travelling costs
- Casual dress
- Company events
- Company equipment and phone are provided
- Competitive retirement and deferred profit-sharing plan
- Education reimbursement
- Employee assistance program
- Flexible schedule
- Three weeks of vacation to start
- Wellness program

**Job Types**: Full-time, Permanent

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
All applicants for this position should be fully vaccinated as you will be working in the field and interacting with clients in their homes. All employees will be required to wear PPE, sanitize surfaces regularly, and maintain social distancing.

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- related: 1 year (required)

Licence/Certification:

- Driving Licence (required)

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