Customer Experience Associate

4 days ago

ChathamKent, Canada TD Bank Full time

**Customer Experience Associate**:

- 430724BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 255 King Street West

**Employment Type**
- Regular

**City**
- Chatham

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experienc

  • Customer Experience Associate

    5 days ago

    Chatham-Kent, Canada Scotiabank Full time

    Requisition ID: 159963 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    5 days ago

    Chatham, Canada TD Part time

    Work Location:Chatham, Ontario, CanadaHours:15Line Of Business:Personal & Commercial BankingPay Details:$22.00 - $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices...

  • Customer Service Associate

    7 days ago

    Chatham-Kent, Canada Guspro Inc. Full time

    We are growing again.....Looking for a fun and challenging career? Guspro Inc. has an opening for a Customer Service Associate who will assist customers by answering product and service questions; suggesting information about other products and services, processing orders and fulfilling customer inquiries to ensure customer satisfaction. **What We Offer** -...

  • Customer Experience Representative

    3 days ago

    Chatham-Kent, Canada Teksavvy Solutions Inc. Full time

    We’re in the business of providing connections. We connect people to what they need in an ever-changing Canadian telecom space. We welcome thinkers. Doers. People with vision, who are willing to get into the work and understand the customer perspective. **_Are you a person who takes ownership of your work and the impact you make on the customer experience?...

  • Manager, Customer Experience Trainee

    6 days ago

    Chatham-Kent, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. - Leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service / advice activities and/or solutions while maintaining...

  • French Bilingual Customer Service Associate

    23 hours ago

    Chatham-Kent, Canada Guspro Inc. Full time

    Looking for a fun and challenging career? Guspro Inc. has an opening for a French Bilingual Customer Service Associate who will assist customers by answering product and service questions; suggesting information about other products and services, processing orders and fulfilling customer inquiries to ensure customer satisfaction. **What We Offer** -...

  • Retail Sales Associate

    5 days ago

    Chatham-Kent, Canada Moores Full time

    **Job Description**: **Retail Sales Associate** **We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.** **We Have Immediate Openings - Start Right Away!** -...

  • Retail Sales Associate

    5 days ago

    Chatham-Kent, Canada Moores Full time

    **Retail Sales Associate** **We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.** **We Have Immediate Openings - Start Right Away!** - Competitive hourly...

  • Sales Associate

    4 days ago

    Chatham-Kent, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Associate Territory Manager

    5 days ago

    Chatham-Kent, Canada Corteva Full time

    **Description**: Corteva Agriscience has an exciting opportunity to join our team as an Associate Territory Manager. The Associate Territory Manager position is a preparatory role designed to develop the knowledge, skills, and experiences required to be an effective Territory Manager at Corteva. This is done through structured training, project...

  • Retail Sales Associate

    1 day ago

    Chatham-Kent, Canada Moores Full time

    **Job Description**: **Retail Sales Associates*** **We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.** **We Have Immediate Openings - Start Right...

  • Retail Sales Associate

    1 day ago

    Chatham-Kent, Canada Moores Full time

    **Retail Sales Associates** **We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.** **We Have Immediate Openings - Start Right Away!** - Competitive hourly...

  • Retail Sales Associate

    1 day ago

    Chatham-Kent, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us...

  • Overnight Associate

    5 days ago

    Chatham-Kent, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...

  • Store Sales Associate

    5 days ago

    Chatham-Kent, Canada PPG Paints Full time

    **Bétonel/Dulux is hiring a Retail Store Sales Associate with an Opportunity to Build Your Career** **Great Pay Plus Full Time Benefits!** **This position is for Day Shift with typical store hours between Monday - Friday 6am to 6pm, Saturday 8am - 12pm and closed on Sunday** **Bétonel/Dulux** is hiring immediately for the position of full time **Retail...

  • Softgoods Associate

    1 day ago

    Chatham-Kent, Canada Giant Tiger Full time

    **Compensation Grade**: Grade 1 - Stores **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success....

  • Wireless Sales Associate

    2 days ago

    Chatham-Kent, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** **NEW** For an instant interview between 10am - 9pm EST, click here** **or visit the Careers page on our website. Open the chat bubble on the bottom right hand corner. What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the...

  • Route Sales Associate

    1 week ago

    Chatham-Kent, Canada Old Dutch Foods Full time

    **Old Dutch Foods Ltd.** has an opening for a **Route Sales Associate **in **Chatham.** If you enjoy independence and are looking for a stable career in a growing industry, this is an ideal opportunity for you. As a Route Sales Associate, you would service retailers with an assortment of popular snack food brands. **Responsibilities**: - Deliver, sell,...

  • Route Sales Associate

    2 days ago

    Chatham-Kent, Canada Old Dutch Foods Full time

    **Old Dutch Foods Ltd.** has an opening for a **Route Sales Associate **in the **Chatham & Surrounding Areas.** If you enjoy independence and are looking for a stable career in a growing industry, this is an ideal opportunity for you. As a Route Sales Associate, you would service retailers with an assortment of popular snack food...

  • (Can) Merchandising Store Associate

    7 days ago

    Chatham-Kent, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide customer service by completing assigned handheld device and modular activities. This will be accomplished by accurately completing price changes and signing merchandise, CAPing bins, stocking picks,...