Assistant Banquet Manager

3 weeks ago

Toronto, Canada Marriott International Full time

**Job Number** 23150231

**Job Category** Event Management

**Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Management of Department Operations and Inventories**
- Manages departmental inventories and assets including par levels and maintenance of equipment.
- Conducts monthly department meetings with the Banquet captains and employees.
- Maintains attendance log for banquet employees.
- Maintains and enforces established sanitation levels.
- Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
- Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
- Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
- Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
- Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.

**Participating in and Leading Banquet Teams**
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

**Providing and Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

**Conducting Human Resources Activities**
- Interviews and hires Banquet captains and employees with appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees understand expectations and parameters.
- Observes service behaviors of employees and provides feedback to individuals.
- Reviews comment cards and guest satisfaction results with employees.
- Participates in the development and implementation of corrective action plans.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

  • Assistant Banquet Manager

    4 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23150231 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting in...

  • Banquet Manager

    3 weeks ago

    Toronto, Ontario, Canada W Hotels Full time

    Job Number Job Category Event ManagementLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial...

  • Banquet Manager

    2 days ago

    Toronto, Canada Donalda Club Full time

    **What we are looking for**: - We're looking for someone to join forces with the Food & Beverage Manager and Executive Chef to bring an unparalleled dining and banquet experience to members and guests. You'll dive into the heart of event planning, bringing your creativity and passion to every plate and every moment. - Someone who will shape the gold...

  • Banquet Server and Bartender

    4 days ago

    Toronto, Canada Europa Catering & Europa Convention Centre Full time

    **Europa Catering & Europa Convention Centre is looking for Servers and Bartenders to join our team in Toronto & in Mississauga.** **Bartender Responsibilities**: - Prepare and serve alcoholic beverages. - smart serve - Greet and seat patrons in a timely manner. - Maintain bar inventory. - Maintain bar equipment. - Stock bar inventory, including new...

  • Assistant Food

    4 weeks ago

    Toronto, Canada Hilton Full time

    An Assistant Food and Beverage Manager is responsible for assisting with managing operations of both Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As an Assistant Food and Beverage Manager, you will be responsible for assisting with...

  • Banquets Server

    2 weeks ago

    Toronto, Ontario, Canada Delta Hotels Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare...

  • Banquets Aide

    7 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Banquet Porter - Casual **Job Number** 24026170 **Job Category** Food and Beverage & Culinary **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete final breakdown of...

  • Banquets Aide

    7 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Banquets Houseperson **Job Number** 24081570 **Job Category** Food and Beverage & Culinary **Location** Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete final breakdown of function,...

  • Service Leader

    4 weeks ago

    Toronto, Canada Shangri-La Hotel Full time

    Shangri-La Toronto Interact with guests to review and evaluate degree of satisfaction; recommend and implement new initiatives when necessary to keep up with demand and market changes; investigate and resolve beverage or food quality and service complaints, ultimately maximize profits through outstanding customer service in the outlets and with accurate...

  • Banquet Server

    3 weeks ago

    Toronto, Ontario, Canada W Hotels Full time

    Additional Information Banquets, Part TimeJob Number Job Category Food and Beverage & CulinaryLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and...

  • Banquets Aide

    7 days ago

    Toronto, Ontario, Canada Courtyard Toronto Downtown Full time

    Additional Information Banquets HousepersonJob Number Job Category Food and Beverage & CulinaryLocation Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryComplete final breakdown of function, by cleaning the room, and cleaning and...

  • Service Manager

    2 days ago

    Toronto, Canada Shangri-La Hotels Full time

    Shangri-La, Toronto This position is responsible for planning, organizing and coordinating functions and guest rooms for assigned group accounts, in accordance with hotel policies and quality standards, to ensure customer satisfaction, maximize profitability and generate return business. **Key responsibilities for the role include**: To understand and...

  • cook

    3 weeks ago

    Toronto, Canada Grand Cinnamon Convention and Banquet Center Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksPrepare and cook complete meals or individual dishes and foodsPlan menus, determine size of food portions, estimate food requirements and costs, and monitor and order suppliesInspect kitchens and food service areasTrain staff in preparation, cooking and...

  • cook

    3 weeks ago

    Toronto, Canada Grand Cinnamon Convention and Banquet Center Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksPrepare and cook complete meals or individual dishes and foodsPlan menus, determine size of food portions, estimate food requirements and costs, and monitor and order suppliesInspect kitchens and food service areasTrain staff in preparation, cooking and handling of foodOrder...

  • Event Meeting Manager

    4 weeks ago

    Toronto, Canada Shangri-La Toronto Full time

    This position is responsible for planning, organizing and coordinating functions and guest rooms for assigned group accounts, in accordance with hotel policies and quality standards, to ensure customer satisfaction, maximize profitability and generate return business. Key responsibilities for the role include: -To understand and respond to all guest needs...

  • Banquets Aide

    5 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24064655 **Job Category** Food and Beverage & Culinary **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete final breakdown of function, by cleaning the room, and cleaning and...

  • Banquets Houseperson

    7 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 24063657 **Job Category** Food and Beverage & Culinary **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete final breakdown of function, by cleaning the room, and...

  • Banquets Houseperson

    2 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Full Time **Job Number** 24047851 **Job Category** Food and Beverage & Culinary **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete final breakdown of function, by cleaning the room, and...

  • Banquets Aide

    4 weeks ago

    Toronto, Ontario, Canada The Westin Harbour Castle, Toronto Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryComplete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location....

  • Banquets Aide

    1 week ago

    Toronto, Canada Westin Hotels & Resorts Part time

    POSITION SUMMARY Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned...