Thrift Store Sales Associate

6 days ago

Coquitlam, Canada Low Entropy Foundation Full time

**Job Title: Thrift Store Sales Associate (Part-Time)**
Store: Thrift & Fund by Low Entropy Foundation
Location: #408 - 552 Clarke Rd, Coquitlam, BC
Hourly Wage: $18/hour
Employment Type: Part-Time
Term: 6-month contract, possibility of extension
Schedule: A combination of daytime, evening, and weekend shifts

**Our Mission**
Low Entropy Foundation is a charity that enhances the social and economic wellbeing of vulnerable individuals across all cultures, with a strong commitment to honoring the traditions and perspectives of Indigenous and multicultural communities.

**Change Starts Within**
We embody the principle of "leading by example" to foster the change we envision in our communities. Through our programs, we dedicate ourselves to uplifting the social and economic conditions of those in need, across diverse cultures. With a deep respect for Indigenous and multicultural traditions, we strive to cultivate self-love and compassion, empowering individuals to extend these values within their communities.

**Summary**:We are seeking a motivated and customer-focused Thrift Store Sales Associate to join our team on a part-time basis. As a Sales Associate, you will play a key role in providing excellent customer service, assisting with merchandise displays, and contributing to the overall success of our thrift store. If you are passionate about sustainable shopping, have a flair for creativity, and enjoy interacting with diverse customers, this position offers an exciting opportunity to make a positive impact on our community while earning $18 per hour.

**Responsibilities**:
**1. Customer Service**:

- Greet customers warmly and provide exceptional service throughout their shopping experience.
- Assist customers in finding items, answer product-related questions, and provide guidance on store layout.

**2. Sales and Checkout**:

- Process sales transactions efficiently using the point-of-sale system.
- Accurately handle cash, credit card payments, and provide receipts.
- Maintain a tidy and organized checkout area to ensure a smooth purchasing experience.

**3. Merchandise Display**:

- Maintain an attractive and organized store layout by replenishing shelves, racks, and displays with new items.
- Ensure all merchandise is properly priced and labeled.

**4. Cleaning and Maintenance**:

- Keep the store clean and presentable, including sweeping, mopping, dusting, and organizing.
- Address any spills or messes promptly to ensure a safe and pleasant shopping environment.

**5. Donation Processing**:

- Accept and sort incoming donations, ensuring they are clean, in good condition, and ready for sale.
- Organize and transfer processed donations to the sales floor promptly.

**6. Product Knowledge**:

- Familiarize yourself with the products, including clothing, accessories, household items, and more.
- Provide basic product information to customers when needed.

**7. Promote Sustainability**:

- Highlight the thrift store's mission of sustainability and environmentally-friendly shopping.
- Encourage customers to support the store's goals through their purchases and donations.

**8. Team Collaboration**:

- Work closely with team members to achieve store goals and foster a positive and supportive atmosphere.

**9. Volunteer Leadership**:

- Train and supervise volunteers, delegating tasks and guiding them in store operations.

**10. Opening and Closing Duties**:

- Open and prepare the store for daily operations, including setting up the cash register and ensuring the store is ready for customers.
- Close the store by counting the cash drawer, locking up, and securing the premises.

**Qualifications**:

- Previous retail or customer service experience.
- Passion for thrift shopping, sustainable practices, or environmental causes is desirable.
- Intermediate knowledge of brand names.
- Excellent communication and interpersonal skills (engaging with customers, team members, and supervisors).
- Strong organizational abilities and attention to detail (sorting donations, pricing, and cash handling).
- Ability to work in a fast-paced environment while maintaining a positive attitude (balancing cashier duties, customer service, and donations).
- Leadership skills, including the ability to train, supervise, and motivate volunteers.
- Conflict resolution and problem-solving abilities to address customer or team concerns effectively.
- Ability to move boxes and bags up to 40lbs.
- Available evenings and weekends.

Join our team as a Thrift Store Sales Associate and contribute to the success of our mission. If you enjoy engaging with customers and have a passion for thrift shopping and sustainability, we would love to hear from you

**To Apply**:
**Job Types**: Part-time, Temporary
Contract length: 6 months

Pay: $18.00 per hour

Expected hours: 4 - 20 per week

**Benefits**:

- On-site parking
- Store discount

Shift:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Holidays
- Monday to Friday

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