Cashier and Customer Experience Specialist

7 days ago


Richmond Hill, Canada Cosmo Music Full time

**Cashier and Customer Experience Specialist**:
Our Cashiers are responsible for maintaining a friendly, welcoming environment, assisting customers at the point of purchase, and ensuring an excellent customer experience all around. As a trusted team member, when not assisting customers with their final purchase, you may be asked to ensure that products are fully stocked within the Atrium and that retail space is maintained to present a clean and tidy store.

Key Deliverables
- With attention to detail, you assist the customer at the point of purchase ensuring accuracy of the transaction
- Process payments involving a variety of payment methods
- Open, close, and reconciliation of individually assigned till
- Achieve an elevated level of customer loyalty and attract new customers - by enthusiastically assisting customers, displaying a genuine interest in meeting their needs, nurturing customer relationships, and continually building our reputation as a premier music dealer
- You may assist with gift and apparel sales or ensure a Gear Specialist is engaged to assist for both in-store and online customers as required

**Qualifications**:

- Two years experience in a cashier position preferred with a customer service orientation
- Excellent organizational abilities; can prioritize in a busy environment
- Knowledge of at least one family of instruments is a plus
- Exhibit superior interpersonal and customer relations skills
- Ability to anticipate situations and problem-solve independently
- Excellent oral and written communication skills with strong attention to detail
- Availability to work evenings and weekends

Qualified applicants should submit a full resume with references to:
Chris Fountain, Assistant Store Manager



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