Counselling Assistant

7 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level N

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Undergraduate Services Office steers the undergraduate academic program in Engineering. Students, faculty and staff are provided support in all academic matters, including: academic counselling for students; scholastic offenses and requests for relief; academic record keeping and adjudication; revisions to the Western Engineering sections of the Academic Calendar; timetable scheduling; recruitment; and, facilitating awards ceremonies.

**Responsibilities**:
The Counselling Assistant (Academic Counselling Coordinator) will act as the first point of contact for all visitors to the Undergraduate Counselling Office in the Faculty of Engineering and will support and assist the Academic Counsellors by triaging requests to determine student needs and the urgency of their requests, scheduling counselling appointments and providing documentation and information as required. The role is responsible for supporting the effective and efficient adjudication processes for the undergraduate programs within the Faculty of Engineering. The Counselling Assistant will act as a resource for faculty members, students, prospective students, parents, and the public, providing guidance regarding University and Faculty policies and procedures in response to inquiries, and providing referrals to other individuals or resources as required. The role will create, maintain and archive student files and records, assist with academic appeals processes, coordinate logistics for special and supplemental exams including coordinating proctors, assist with updating various publications and websites, and participate on various committees as required.

**Qualifications**:
**Education**:

- 3 year Community College Diploma in Business/Administration Studies
- University Degree preferred

**Experience**:

- 3 years experience providing administrative support and customer service in a university environment dealing with students, faculty, staff and the community
- Experience administratively supporting an academic program, preferably an undergraduate program
- Experience providing academic counselling administrative support in an Academic Counselling office preferred

Knowledge, Skills & Abilities:

- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, faculty members, students and the public
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Ability to work independently and effectively as a member of the team to achieve department goals
- Familiarity with academic calendar and programs offered at Western preferred
- Familiarity with Western policies and guidelines preferred

**Union Statement**:
**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

  • Counselling Assistant

    6 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Administrative Assistant

    6 months ago

    London, Canada Anchoridge Counselling Services Full time

    Anchoridge Counselling Services is a private practice in Waterloo, Milton, Oakville and London. We are seeking an Administrative Assistant to join our team in **London.** - Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately - Scheduling client appointments - Collecting payments - Insurance verification -...

  • Review Counsel

    6 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: $77,110 - $110,050 _(Salary commensurate with experience)_ This posting will remain open until filled. Applications will be reviewed on a weekly basis. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic...

  • Duty Counsel

    2 months ago

    London, Canada Legal Aid Ontario Full time

    Union: The Society - Job Number: J1024-1007 - Job Title: Duty Counsel - Criminal - Job Type: Permanent Full Time - City, Province, Country: London, Ontario, Canada - Job Location: London - Job Category: Legal - Job Classification: SL - Role Designation: - LAO Workplace Based - Role is physically based in an in-person LAO workplace.- Open Positions: 1 -...

  • Principal, Counsel

    4 weeks ago

    London, Canada Disability Solutions Full time

    Posting Date: 25 Nov 2024 Location: London, GB Company: EBRD Requisition ID 35203 Office Country United Kingdom Office City London Division Office of the General Counsel Contract Type Fixed Term Contract Length 2 years Posting End Date 02/12/2024 This is a fixed-term position for a duration of 2 years, with the anticipated start date in April 2025. ...

  • Duty Counsel

    2 months ago

    London, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Duty Counsel, Criminal

    7 months ago

    London, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

  • Legal Counsel

    3 months ago

    London, Canada Aspire Food Group Full time

    **JOB DESCRIPTION: LEGAL COUNSEL - CONTRACTS AND LITIGATION** A Legal Counsel at Aspire will be highly skilled and experienced in providing expert legal guidance on contract matters and litigation-related work. This part-time role is critical in ensuring that all contractual agreements align with Aspire’s business objectives while mitigating potential...

  • Associate General Counsel

    6 months ago

    London, Canada EMCO Corporation Full time

    **Company Description** With over 115 years of experience, Emco Corporation is one of the country's leading wholesale distributors of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial, and infrastructure initiatives across Canada. Emco has...

  • Associate Counsel

    4 weeks ago

    London, Canada Disability Solutions Full time

    Posting Date: 19 Nov 2024 Location: London, GB Company: EBRD Requisition ID 35183 Office Country United Kingdom Office City London Division Office of the General Counsel Contract Type Fixed Term Contract Length 3 years Posting End Date 09/12/2024 Role Overview EBRD's Office of the General Counsel (OGC) is at the core of EBRD's mandate to build...

  • Associate General Counsel

    7 months ago

    London, Canada EMCO Corporation Full time

    Job Description Salary Range of $125,000 to $150,000 plus profit sharing. The successful candidate would join Emco’s existing legal team who are responsible for providing a full range of legal advice on a wide variety of topics including leasing, commercial agreements, terms and conditions, corporate governance, general corporate/commercial issues,...

  • Claims Legal Counsel

    3 weeks ago

    London, Canada Tokio Marine Kiln group Full time

    We have the opportunity for a Claims Counsel to join our Claims department here at Tokio Marine Kiln. You will report to the Head of Claims Legal and will have responsibility to ensure that delivery of the TMK Claims service is carried out in a way that fully meets customer expectations both through direct claims handling and that provided by service...

  • Corporate Counsel

    7 months ago

    London, Canada CARFAX Canada Full time

    **Working Here** At CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars - but you can learn that on our website. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house...

  • Legal Assistant

    7 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Student Counselor

    6 months ago

    London, Canada ICEAP & Kingsway Academy Full time

    **Job Title**: Student Counselor & Marketing Assistant (Spanish Speaker) **Location**: London, Ontario, Canada **Job Type**: Part-time (eventually full time in 6-12 months) **About Us**: At ICEAP & Kingsway Academy, we are dedicated to providing exceptional educational experiences to our diverse student body. Our mission is to foster a supportive and...

  • Veterinary Assistant

    4 weeks ago

    London, Canada Hamilton Road Animal Hospital Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years - **Work setting**: - Veterinary clinic - Animal hospital - ** Tasks**: - Collect samples and perform other laboratory tests - Handle, restrain and care for animals undergoing treatment and surgery - Prevent and treat lameness by hoof trimming - Produce diagnostic radiographs - Assist...

  • Jr. Litigation Assistant/law Clerk

    7 months ago

    London, Canada LeClair & Associates Professional Corporation Full time

    **Key Responsibilities Include**: - Completing administrative duties such as making copies, filing, scheduling meetings, and communicating with counsel, clients, and court staff. - Opening, organizing, managing, and closing client files. - Maintaining file organization, including a bring forward system, calendars, and electronic filing. - Recording,...

  • Staff Clinician, Employee

    7 months ago

    London, Canada CB Canada Full time

    Job Number: J0922-0907 Job Title: Staff Clinician, Employee & Family Assistance Program Job Type: Perm F/T City, Province, Country: London, Ontario, Canada Job Category: Allied Health Open Positions: 1 Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive...

  • Dental Assistant

    7 months ago

    London, Canada Dentalcorp Canada Full time

    About Us: dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its...

  • Admin Assistant/receptionist

    7 months ago

    London, Canada Resilience Counseling Research & Consultation Full time

    We offer comprehensive psychotherapy and counselling services designed to enhance your mental well-being. Our experienced therapists provide personalized care, tailored to your unique needs and goals. **Job Summary**: **Duties**: - Computerize and maintain accurate records - File and organize documents both physically and electronically - Proofread...