Assistant Store Manager

3 weeks ago


Etobicoke, Canada Fortinos Full time

**Mandate**:
The ability to lead a team, focused on excellent customer service, outstanding product presentation, and efficient processes, designed to achieve maximum sales while controlling costs.

**Passion & commitment to customer service is a key driver for our Company**

**Operational Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience;
- Responsible for Fresh Side or Dry Side and/or both sides;
- To assist with setting operational goals for their designated areas and accountable for enforcing those goals and standards to ensure the overall success of the store operations;
- Responsible to analyze the opportunities by putting in place business plans and ensure the completion of their execution to achieve financial objectives within the store (this includes gross profit, wage cost, operational expenses, inventory control, net contribution, and shrink);
- To review and provide direction regarding planogram programs with Department Managers within their designated areas and be accountable to oversee the delivery of merchandising programs which includes the maintenance, communication, and execution of store planograms ;
- Responsible to oversee the execution and maintenance of store programs and initiatives (insiders, new role outs etc);
- Responsible to review and provide approvals regarding Department Manager’s store administrative activities, including financial reporting, labour scheduling, budgeting, bookings, and etc... within their respected areas;
- Accountable to maintain company’s merchandising standards including all sales floor and backroom areas by providing proper delegation, direction, and indentify Department Managers’ key responsibilities and priorities in this matter;
- Ensure that inventory is maintained at a specific level and that there is a proper mix of assortment on the shelves available;
- To be involved in Customer Service and Customer Relations at all times;
- To be responsible for the closing functions of the store (minimum of 2 nights a week); and
- Responsible to oversee all maintenance aspects of the store (including 3rd party contractors)
- Responsible for the day-to-day operations and oversee the store in the absence of the Franchisee;
- To perform other duties as assigned

**Employee Relations Responsibilities**:

- Responsible to directly oversee the work of Department Managers as they will have a dotted line reporting into this role
- Support strong employee performance by setting clear expectations, providing performance feedback, developing employee capability, and bench strength through developing corrective action plans to ensure their success and completion;
- To coach Department Managers on progressive disciplines;
- To manage, plan, and direct the work of others and discipline employees when required;
- Responsible to maintain and communicate Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and with the Union Contract ;
- To perform other duties as assigned

**Requirements**:

- Exceptional customer service skills with a talent for building customer loyalty
- Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills)
- 4 to 5 years experience in the retail food industry
- 3 to 5 years of managerial experience
- Demonstrated creativity in display merchandising
- Excellent organizational abilities with the ability to manage multiple priorities
- Labour relations experience a definite asset
- Excellent verbal and written communication skills, strong interpersonal and problem-solving skills
- Ability to work in a fast paced environment
- Knowledge of store systems skills (Elvis, Telxon, CAO, and BDR) is an asset
- Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures
- Must be available to work evenings, weekends, and holidays
- Must be available to close the store a minimum of 2 evenings a week

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.



  • Etobicoke, Canada JACK & JONES Full time

    **Position**:Assistant Store Manager, JACK & JONES **Reports to**:Store Manager **Location**:Sherway Gardens **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) - 2...


  • Etobicoke, Canada JACK & JONES Full time

    **Position**:Assistant Store Manager, JACK & JONES **Reports to**:Store Manager **Location**:Sherway Gardens **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) - 2...


  • Etobicoke, Canada FOX HOME Full time

    BRAND: FOX HOME LOCATION: FAIRVIEW MALL Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada. As the Assistant Manager you must be an exceptional leader who can motive, inspire, and develop the store team to maximize sales and profits,...


  • Etobicoke, Canada FOX HOME Full time

    BRAND: FOX HOME LOCATION: SHERWAY GARDENS Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada. As the Assistant Manager you must be an exceptional leader who can motive, inspire, and develop the store team to maximize sales and profits,...


  • Etobicoke, Canada Swatch Group Canada Full time

    **Job description** As an Assistant Store Manager, you will report to the Store Manager and will be responsible for managing every facet of the business in the absence of the store manager. You will effectively and efficiently ensure adherence to company policy and procedure. You will be expected to support the Store Manager in driving sales by motivating...


  • Etobicoke, Canada Rogers Communications Full time

    Our Rogers Wireless team is growing! We are looking for new team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. We know our customers rely on us to connect them to their families, friends, and what matters most. Through our three wireless brands - Rogers, Fido, and chatr -...


  • Etobicoke, Canada Oscar Wylee Full time

    **_Receive 2 x free prescription eyewear per calendar year to keep you on trend! _** Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an...


  • Etobicoke, Canada Fox Group Canada Full time

    Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we will be opening our Fox Home store in Canada. We couldn’t be more excited! Fox Home is a global homeware and têxtile lifestyle brand...


  • Etobicoke, Canada Groupe Dynamite Inc. Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for an Assistant Manager. The Assistant Manager reports to the Store Manager...


  • Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1735 Kipling Ave., Etobicoke, Ontario, M9R 2Y8 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and...


  • Etobicoke, Canada MANGO Full time

    **BRAND: MANGO** **POSITION: ASSISTANT STORE MANAGER** **LOCATION: SHERWAY GARDENS MALL Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more...


  • Etobicoke, Canada MANGO Full time

    **BRAND: MANGO** **POSITION: ASSISTANT STORE MANAGER** **LOCATION: SHERWAY GARDENS MALL Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more...


  • Etobicoke, Canada Growers Retail Full time

    **RETAIL CANNABIS STORE ASSISTANT MANAGER** **Location**:970 The Queensway, Toronto ON Other Store Locations: 1021 Pape Avenue, Toronto, ON 2002 Lawrence Avenue East, Toronto, ON 821 Brimley Road, Toronto, ON 492 Parliament Street, Toronto ON 2620 Danforth Avenue, Toronto ON 1239 Bloor Street West, Toronto, ON 50 Westmount Road North, Waterloo,...


  • Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 125 The Queensway, Etobicoke, Ontario, M8Y 1H6 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and...


  • Etobicoke, Ontario, Canada MANGO Full time

    BRAND:MANGOPOSITION:ASSISTANT STORE MANAGER**LOCATION: SHERWAY GARDENS MALLFox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn't be more excitedMango,...


  • Etobicoke, Ontario, Canada Growers Retail Full time

    RETAIL CANNABIS STORE ASSISTANT MANAGERLocation:970 The Queensway, Toronto ONOther Store Locations:1021 Pape Avenue, Toronto, ON2002 Lawrence Avenue East, Toronto, ON821 Brimley Road, Toronto, ON492 Parliament Street, Toronto ON2620 Danforth Avenue, Toronto ON1239 Bloor Street West, Toronto, ON50 Westmount Road North, Waterloo, ON***The Retail Cannabis Store...

  • Store Manager

    2 weeks ago


    Etobicoke, Canada Steve Madden Full time

    **Title**:Store Manager **Reports To**: District Manager **General Summary**: Manages the day-to-day operations of a retail store to achieve targeted productivity, sales and profitability. Assists in all aspects of the daily operations of a retail store. Store Managers may be required to perform duties of all store personnel. **Major...


  • Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 125 The Queensway, Etobicoke, Ontario, M8Y 1H6 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...


  • Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 125 The Queensway, Etobicoke, Ontario, M8Y 1H6 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...


  • Etobicoke, Canada Fortinos Full time

    Location: 330 Queens Plate Drive, Etobicoke, Ontario, M9W 7J7 Friendly & Energetic, with a passion for food and commitment to our customers. If this describes you, we’d like to hear from you! Why is this Role Important? Mandate: The ability to lead a team, focused on excellent customer service, outstanding product presentation, and efficient processes,...