Sales Adminstrator

**Company Overview**:
Ring Rescue Inc. is a Medical Device Manufacturer and leader in stuck ring removal innovation. We design, manufacture, and sell medical devices for the removal of stuck rings. Our solutions are defining the standard of care for healthcare, fire rescue, EMS, and other professionals that treat stuck rings. Our company's success is driven by our exceptional team of dedicated professionals, and we look forward to welcoming individuals who share our vision and values to join us on this exciting journey

**Job Summary**:
**Key Responsibilities**:
**Customer Support**:

- Respond to client questions about our products, services, policies, and claims through inbound requests
- Assist customers with product inquiries, order status, and resolve any issues or concerns promptly
- Provide exceptional customer service to maintain and strengthen client relationships
**Order Processing**:

- Process sales orders, ensuring accuracy and compliance with company policies
- Coordinate with various departments to fulfill orders, manage shipments, and track delivery timelines
- Maintain records of customer orders and update the sales database (SOS Inventory)
**Data Entry**:

- Accurately input and update customer and sales data in our in-house CRM system (HubSpot) from inbound and distributor sales efforts
- Maintain accurate and detailed notes on all client interactions and activity in HubSpot
- Transfer data between software systems (Microsoft Office, HubSpot, Google Workspace)
**Administrative Support**:

- Provide general administrative support to the sales team, including completing vendor onboarding requests and other sales-related documents

**Qualifications**:

- Post secondary education; Bachelor’s degree preferred
- Proven experience in a similar administrative or customer support role
- Proficiency in using office software and CRM systems is a plus
- Strong communication and interpersonal skills
- Exceptional organizational and time management abilities
- Attention to detail and high level of accuracy
- Ability to work independently and as part of a team
- Strong problem-solving skills and a customer-centric attitude

**Benefits**:

- Comprehensive benefits package, including health, and dental
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
- Opportunities for career advancement within the company

**How to Apply**:
**Salary**: $34,190.97-$50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Dartmouth, NS B2Y 4W6 (required)

Ability to Relocate:

- Dartmouth, NS B2Y 4W6: Relocate before starting work (required)

Work Location: In person