IT Technology Deployment/support Technician

3 weeks ago

Vancouver, Canada School District #39 (Vancouver) Full time

Work in BC’s most culturally diverse and urban school district, Vancouver School District No. 39. Set in one of the world’s most livable cities, Vancouver is a community-minded district seeking talented educators, progressive leaders, and skilled support staff to enrich the learning experience of Vancouver’s 50,000 students.

ITA - Technology Deployment/Support

(Information Technology Support A)

**Department**: Learning Information Technology (LIT)

**Location**: Vancouver - TBA

**Position Type**: Permanent

**Hours of work**: 7 hours/day

**Salary**: $55,018.60

(+ extensive benefits package & municipal pension)

**In this role, you will**:
Provide IT support either working remotely or onsite in District and school locations

Provide first/second level technical support, troubleshooting and training services to staff/students and team members via phone, remote control or on site

Identify problems, monitor, administer and problem solve various system, network, and operational issues

Prepare and maintain records and statistics

Liaise with vendors and suppliers

Perform information technology functions to support the division

Perform other duties in the job band as assigned

**Qualifications**:
Grade 12 plus 1 year of full time equivalent post-secondary training in a relevant technology discipline

Minimum 1 year of experience in information technology

Skill in implementing, problem solving, and supporting Apple and Microsoft computer, mobile, directory, server, printing technologies

Excellent communication skills (verbal and written)

Skill in implementing, problem solving, supporting network technologies, and repairing computer technologies

Experience working in a K-12 education organization an asset

**Must be able to meet the following assessment**: Hands-on 1-hour series of tasks/problems (70%+)

Must be willing to travel throughout the district

Cover letter

Resume

The District welcomes qualified applicants who value equity and diversity as essential to excellence. The distinct makeup of the VSB community strives to support the inclusion of all voices. You may wish to share some lived experiences that demonstrate your connections to our diverse student community.
- _____________________________________________

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