Commercial Insurance, Account Assistant

3 weeks ago

Calgary, Canada HighStreet Insurance Group Full time

**You**:

- Are driven, have an innate sense of curiosity, enjoy puzzles and problem solving
- Have good emotional intelligence and strong communication skills
- Good workflow management, high quality, and consistent work.
- Have a Level I Alberta General Insurance License
- 1+ years commercial insurance experience with large commercial enterprises
- Are team and customer centric and have a passion for helping large businesses with their insurance needs
- Enjoy helping clients in a courteous and professional manner
- Love to learn, thrive in a collaborative work environment and have empathy for yourself and others
- Enjoy Dad jokes

**Us**:
HighStreet is an independent, Canadian owned, national, full-service commercial insurance brokerage. We have a boutique like culture and an entrepreneurial focus that keeps us nimble. We have offices in Edmonton, Calgary, Vancouver and Toronto, with over 150 years of combined insurance experience and are growing rapidly.

We are People Taking Care of People.

**The Positions**:
**Two full-time, permanent positions**

**Location**:Calgary or Edmonton.

**What You’ll Do**:

- Process documents including new business, renewals and endorsements in the Broker Management System.
- Follow up on outstanding documents from clients, insurers and team members.
- Prepare COI's & pink cards
- Following HighStreet's standard operating procedures.
- Manage account documentation.
- Ensure accurate and timely servicing and billing of accounts
- Liaise with the accounting department on any problem or potential problem accounts,
- Addressing and anticipating client needs and issues in a timely manner
- Participate in training and professional development courses to enhance skills and industry knowledge
- Assisting Account Managers and Client Services Representatives when and as needed
- Support and contribute to the transparent, inclusive, and achievement-oriented team culture

**Qualifications**:
Level I Alberta General Insurance License

CAIB, CIP, FCIP or CRM designation would be considered an asset.

Intermediate proficiency with Microsoft Office Products: Excel, Word, and Outlook.

**Compensation**:
As a valued member of our team, you will be awarded a competitive salary evaluated on knowledge, skills, and experience, plus:

- Comprehensive and competitive Health, dental, vision, and life/disability insurance plans
- Employer matching RRSP contribution program
- Flexible working arrangements and schedules
- Commission on new business
- Client retention and service bonus
- Competitive vacation and flex time policies
- Career development & Tuition Reimbursement.
- Employee Discounts.
- Health and Wellness Initiatives.
- Employee Assistance Program
- A positive and safe work environment

We are a values-based team, and we take everyday with three things in mind: provide exceptional service and support to each other; build and maintain relationships and the belief in the power of working together.

HighStreet is committed to a culture that values diversity and inclusion. HighStreet recognizes that all persons are equal in dignity, rights, and responsibilities without regard to race, religious beliefs, political beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation. HighStreet welcomes encourages all qualified applicants to submit their resumes by August 31, 2023. Interviews will begin as resumes are received and the positions may be filled in advance of August 31, 2023.

**Salary**: From $55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Life insurance
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you hold an Alberta Level II General Insurance License?

**Experience**:

- Commercial Insurance: 5 years (required)
- Commercial Brokerage: 5 years (required)

Work Location: In person

Application deadline: 2023-08-31

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