Collections Agent

1 month ago

Etobicoke, Canada Undermount Farm Ltd. Full time

Undermount Farm Ltd. is currently seeking a proactive and results-driven individual to join our team as a Collections Agent. As a leading provider of agricultural products, we are committed to excellence in all aspects of our operations, including financial management.

**Responsibilities**:

- Negotiate payment plans and terms with customers to resolve outstanding balances.
- Document all collection activities accurately and maintain detailed records of customer interactions.
- Follow up on payment commitments and monitor payment arrangements to ensure compliance.
- Identify and escalate accounts that require further action, such as legal proceedings or credit reporting.
- Collaborate with the accounting team to reconcile accounts and address billing discrepancies.
- Provide regular reports on collection activities and account statuses to management.

**Requirements**:

- Previous experience in collections, accounts receivable, or a similar role preferred.
- Strong negotiation and persuasion skills, with the ability to handle difficult conversations professionally.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Knowledge of relevant laws and regulations governing collections practices is an asset.
- High degree of accuracy and attention to detail.

Pay: $22.44 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Etobicoke, ON M9P 1X1

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