Intake Administrator
2 weeks ago
**Education and / or Experience**
Post-secondary education or 2 years of related work experience
Knowledge of the Statutory Accident Benefits Schedule
Bilingualism (French) is an asset
**Salary Range**:
$35,000-40,000
**Qualifications**
Relevant experience in an Administrative role is required
Demonstrated ability to type a minimum of 35 W.P.M.
Proficiency in Microsoft Office Suite
Must possess strong tendencies for accuracy and attention to detail
Demonstrated ability to work independently, prioritize work activities and manage time efficiently
Solid working knowledge of PIPEDA/PHIPA and best practices would be ideal.
Demonstrated ability to promote a positive team-oriented environment
Demonstrated ability to work well under pressure
Fluent command of the English language verbal/written
**Essential Duties and Responsibilities Include, but are not limited to the following**:
Communicate with assessors, clients, and examinees regarding appointment scheduling, appointment changes, and receipt of medical records and/or images
Accept, acknowledge, enter and assign new referrals and reschedule requests received from customers into Smart Simple in accordance with respective SLA’s
Acknowledge notes/documents/directions received from customers, and forward onto the Intake Coordinator assigned for handling
Arrange flight and hotel accommodations for clmnts who are travelling to attend IMEs
Arrange flight and hotel accommodations for assessors travelling to perform IMEs
Communicate clearly with clients, assessors, and examinees
Perform miscellaneous job-related duties as assigned
Answer phones as required
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative Assistants & Receptionists: 1 year (preferred)
Work Location: Hybrid remote in North York, ON
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