Key Holder/supervisor

2 weeks ago


Toronto, Canada Amano Italian Kitchen Full time

**Details**:
We are seeking a hospitality professional who is interested in advancing their career in our organization with this new opportunity Supervisors have a professional demeanour and a commitment to providing memorable experiences for our guests and associates, they are well versed in our brand recipes, standards and expectations. This role will require working closely with our associates and management team to ensure we are successfully delivering on the company vision.

**Key Responsibilities**
- Opening and Closing the restaurant to ensure we are set for success and ready for business
- Setting up the cafe and running the cafe/ bar program
- Answering phones, managing reservations and guest requests
- Maintaining a safe and healthy environment for our associates
- Strong floor presence to build rapport with guests while assisting hourly associates with daily operations
- Inspiring and motivating our hourly associates to perform to their potential
- When appropriate, follow up with guest concerns and report to GM/Chef for resolve
- Developing and delivering on sales contests and employee engagement practices to build product knowledge while driving company profits
- Office administrative duties including cash handling, balancing, counting, credit card batch closing and managing employee time cards
- Maintaining a safe and healthy environment for our associates
- Supervisors consistently uphold their own standards are always seeking ways to improve their own performance.

**What We Offer**:

- Competitive wages
- Opportunity for growth and career advancement
- Comprehensive training & education program
- Commitment to work/life balance
- Being part of a dedicated and professional team
- Company-wide dining discounts at our sister stores

**We’re looking for**:

- Strong work ethic
- Professional image and demeanour
- Commitment to providing memorable experiences for every guest
- Passion for serving high-quality food & beverage daily without compromising the integrity of the product
- Ability to inspire teammates
- Eagerness to learn new skills and continuously further education
- Ability to coach and train new staff and existing staff members
- Effective leadership and communications skills
- Ability to multi-task while demonstrating valuable decisions making skills

**Required Experience**:

- Food and Beverage Service - 2-3 years

Work Location: In person


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