CRM Analyst

Reporting to the Marketing Manager, the CRM Analyst is responsible for maintaining the connections of the CRM, as well as the system. In addition, you would be responsible for the planning, developing, and executing of customer journeys, sales funnels, and marketing campaigns within the CRM. As the CRM Analyst, you will also provide reports, insights, and analyses of the data for both sales, as well as marketing. Lastly, the CRM Analyst will provide support and training to the end users.

**Principal Duties & Responsibilities**:

- Implement, Monitor & Maintain Marketing Add-On for CRM
- Maintain Smart Connect data integration between system & CRM
- Maintain GUI of CRM by adding/removing/modifying fields as necessary
- Interact with Sales Team to ensure functionality and ease of use, gather updates, provide insight into data
- Work with Brand Managers for our Operating Brands to make recommendations and execute on content, strategy and campaigns to further build brand recognitions and leads, while reducing audience/lead loss
- Assist various team leaders in analyzing and interpreting relevant data to strengthen core business activities, while growing sales
- Develop and maintain sales funnel tools
- Monitor funnel performance while running quality assurance on various points throughout the journey
- Provide monthly report to various stakeholders regarding sales leads, funnels and campaign performance
- Design and Build customer journeys based on the different audience types, and different platforms/campaigns used
- Be the CRM Champion You will act as the singular point of contact for user training, support, reporting, and more

**Knowledge/Skills/Abilities Required**:

- Degree in Marketing with 2+ years’ experience in CRM Management/Analytics
- Excellent communication and presentation skills
- Outstanding creativity, insight, and a positive, go-to attitude
- Impeccable interpersonal skills, with the ability to effectively interact with other departments and outside vendors
- Strong organizational and time management skills
- Strong analytical skills, with the ability to handle large data sets
- Ability to work independently in a structured manner
- Experience with Power BI, Microsoft Dynamics and SmartConnect is an asset, but not required

AgriHub Inc. offers a competitive wage, health and dental benefits and a profit-sharing plan. We offer an excellent work environment with opportunities for development and advancement.

If you are interested in this position and meet the above criteria, please click APPLY NOW.
- We thank all applicants, however, only those under consideration will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Can you reliably commute to the Steinbach, Manitoba office?

Work Location: One location