Director of Data Analytics and Technology

5 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

**The opportunity**

We are seeking a Director of Data Analytics and Technology to lead the development and maturation of Data Analytic and technology roadmap efforts for the LCG function. She/He/They will influence how data is gathered, visualized and analyzed for budget, resource allocation, technology roadmap and strategic planning purposes. She/He/They will be a key, strategic teammate with multi-functional responsibilities that include interacting with a range of stakeholders, from fellow team members to partners to leaders both within the function and in other functions such as Finance, Technology, Strategy and Risk.

This is an exciting opportunity to join an innovative, rapidly maturing team with a growth mindset.

This is a **hybrid position **with three days in office per week, preferably at the Toronto, ON, Canada location.

**Your Responsibilities**
- Develop, maintain and monitor relevant dashboards and other data analytic tools and technologies that support partner efficiency, reporting, analysis and risk informed decision-making
- Lead and/or support the development and presentation of business cases for initiatives and any associated funding asks based on analytic findings
- Proactively identify insurance industry and general technological changes that will impact the function
- Proactively enhance data analytic and general technology and technological skills within the LCG Strategy and Operations team
- Independently identify, analyze and define material, unmet business needs, issues, trends and opportunities within the LCG function and recommend potential data analytic or other technology solutions
- Monitor, and at times actively participate in, progress of relevant initiatives
- Partner, coordinate and collaborate with team members, partners and leaders within the LCG function and in other functions like Finance, Technology, Strategy and Risk
- Assist in identifying, planning and implementing change and/or continuous improvement opportunities and associated dependencies and/or roadblocks, with recommended options for addressing them
- Find opportunities to use AI in achieving function’s goals and objectives

**Qualifications**:

- 6 -10 years of progressive data analytic and technology architecture experience with expertise including cloud-based technologies (Azure), big data, data lakes, master data management, advanced data analytics for data gathering, storing and retrieval methods on various data platforms, both structured and unstructured
- Expert experience with Power BI data visualization
- Strong experience with SQL, and other methods for manipulating relational databases.
- Strong financial competence, with an ability to understand key metrics and their relation to business drivers
- Knowledgeable in technology frameworks such as COSO, COBIT, and ITIL
- Comfort working in a sophisticated environment with a wide variety of systems and numerous internal organizations
- Outstanding analytic and problem-solving skills, using data and information to highlight key themes and make recommendations for a senior executive audience.
- Proven ability to facilitate efforts of diverse groups based in multiple locations for the purpose of obtaining resolving problems and consensus-based decision making.
- Highly developed written and verbal communication, influencing, interpersonal, and relationship management skills.
- Superior leadership, negotiation, collaboration, presentation, conflict resolution and decision-making skills.
- Bachelor's Degree in Computer Science or Information Technology is preferred
- Advanced Technical Degree in Computer Science or Information Technology or related field is preferred

**Competencies**:

- Strategic orientation - ability to plan over a long term, taking advantage of business needs and other opportunities that may present themselves, to improve the effectiveness and efficiency of the function
- Strong tactical and day to day prioritization in support of longer-term strategic priorities
- Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions and make practical recommendations
- Excellent leadership by influence, diplomatic and collaboration skills to lead cross-functional teams and coach/advise peers and staff
- Strong planning, organization skills and implementation skills that deliver quality outcomes and results based on established priorities
- Self-directe

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