Telecommunications Service Tester

**Work setting**:

- On-site customer service
- Various locations

**Tasks**:

- Complete and maintain test and service reports
- Determine nature, cause and location of trouble
- Initiate the dispatch of appropriate repair personnel
- Operate computerized testing systems to conduct service tests on customer lines and equipment

**Computer and technology knowledge**:

- Computerized testing system
- Telecommunication system
- MS Excel

**Area of specialization**:

- Switch network installation and repair
- Telecommunication service testing
- Telecommunications equipment

**Transportation/travel information**:

- Willing to travel

**Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail

**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Reliability
- Team player