Business Analyst Ii

2 weeks ago

Toronto, Canada TD Bank Full time

406690BR

Technology Solutions

Toronto, ON

April 24, 2023

Company Overview

Department Overview
- TD is the largest dual issuer of Visa and MasterCard products. TD Consumer and Business credit cards are distributed nationally, leveraging our retail distribution network, direct response channels and key co-brand partnerships including Aeroplan. TD is a leader in direct-to-consumer affinity marketing by way of MBNA’s hundreds of partnerships with financial institutions, retailers, non-profit organization, sports teams, and other third-party organizations, including private label financing. As a trusted business partner, TD Merchant Solutions offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada’s largest retailers.**Job Description**:

- The Business Analyst II (Intermediate B.A.) will work within NEW (Next Evolution of Work) with the various business and technology partners, and when applicable, vendors, throughout the various project phases, including initiation, concept, analysis, development, testing and implementation.
- The Business Analyst will be called upon to plan, manage, lead and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies.**Requirements**:

- Influences, negotiates, and consistently demonstrates leadership skills
- Build and maintain positive working relationships with partners and team members
- Demonstrate a proactive approach in day-to-day accountabilities and interactions (e.g., issue resolution, providing recommendations)
- Ability to answer or research questions about the work effort being led
- Effectively communicate; (verbally and non-verbally). Generate an action, inform, create understanding and consensus, or communicate a certain idea/point
- Effective business writing skills
- Advanced to expert knowledge of project management methodology, including both waterfall and agile practices.
- Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life cycle
- Extensive (minimum 3-5 years) experience in the BA role, in projects ranging from small to large scale
- Leads Requirements Management / work packages for Tier 1-5 regulatory projects or programs.
- Probe, challenge and understand how requirements will address business needs
- Ability to create and maintain a Project Plan and IAD log on all projects; for projects with a PM, it is internal creation only and without a PM would be for all partners
- Ability to identify and engage partner resources as necessary (i.e., when there is no PM assigned)
- Ensure key project updates that include relevant and valuable information are provided as required in a timely manner.
- Sound knowledge of escalation processes and ensuring timely communication of issues to the appropriate channels
- Identifies and leads defect resolution for complex requirements related issues at all levels
- Participate, contributes and/or leads the planning and execution of First Occurrence Verification
- Advanced to expert knowledge of creating process flows, procedures, and control points to meet Audit requirements
- Knowledge of TRIAD AMT technical environments (including Blaze) is an asset
- Knowledge of Credit Card (TD, MBNA, US Bank) architecture is an asset
- Knowledge of the Credit Card lifecycle (e.g., account origination through to closure and purge) is an asset
- Sound knowledge and experience with the Quality Assurance process (review test results; defect resolution and recommend sign off)
- Participates in and may lead the scoping process for deliverables and new in-plan initiatives
- Knowledge of North America Credit Cards including support and business partners is an asset
- Supports and may contribute to communication and change management activities
- Works autonomously as the lead business analyst and coaches and guides members within area of expertise

Additional Information

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting

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