Security Officer

2 weeks ago

Halifax, Canada Events East Group Full time

Halifax, NS Security Experienced Other

**THE ORGANIZATION**:
At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.

Designed to meet the needs of multiple events, Nova Scotia's Halifax Convention Centre offers over 120,000 square feet of flexible event space in the heart of downtown. The Halifax Convention Centre is part of the Nova Centre, a million-square-foot, mixed-use development that includes a hotel, office towers, and retail space. It is the largest integrated development project in the province's history.

The Scotiabank Centre, managed by Events East Group, is the largest multipurpose facility in Atlantic Canada, serving as the region's premier venue for major entertainment and sporting events and the nucleus of major event activity in Nova Scotia. Having hosted the world's top performers, homegrown talent, best in class athletes and many performers in between, Scotiabank Centre has been a source for community vibrancy and pride for over 35 years. With a seating capacity of more than 10,000 and the versatility to accommodate a range of events, Scotiabank Centre hosts close to 500,000 attendees each year and is home to the Halifax Mooseheads, Halifax Thunderbirds Lacrosse and the Royal Nova Scotia International Tattoo.

**THE POSITION**:
The Security Officer supports Events East Group by ensuring facility spaces are safe and accessible at both Halifax Convention Centre and Scotiabank Centre. The Security Officer administers the security access control platform (Kantech), taking direct responsibility for on-site camera monitoring and event-related requirements (facility door access control, pass card management, elevator pre-programming and in-the-moment requests, and more).

Security Officers also perform regular facility rounds, respond to calls for deployment, and support medical and emergency procedures.

**THE DUTIES AND RESPONSIBILITIES**:
**SECURITY SERVICES**:
Directly administer and manage security access control platform (Kantech):
Monitor cameras for event and facility concerns, threats, or other situations.
Control red/green/grey access to facility meeting room doors as well as service corridors and stairwells, including pre-programming based on Ungerboeck data entry.
Pre-program passenger elevator requirements on a case-by-case basis; manage on-site changes/requests.
Perform regular facility rounds including front of house spaces, back of house spaces, emergency exit routes, and limited exterior areas, noting and - where possible mitigating - safety, security, or property risks. Escalate concerns as necessary.
Respond to calls for deployment; respond to support calls from front of house staff (Guest Experience, F&B, etc.).
Support Incident Command System, (CACF platform operation during fire alarms, Code Adam calls, personnel/guest evacuations, medical emergency responses, etc.), in accordance with Events East policies, procedures, and SDS's.
Take a lead role in facility response to fire alarms and medical emergencies during non-critical times, including actively monitoring Active Threat System (ATS); manually activate system as required.
Answer incoming calls to Security Operations Centre, including facility emergency phones.
**Investigate alarm trips (e.g.**: fire alarm activation points, one-off activation of a Nightlock, etc.) as required.
Support facility policies and procedures during move-in/out's (e.g.: enforcement of non-use of passenger elevators, escalators, or Argyle Entrance).
Review Ungerboeck programming regularly for changes; manage work orders including updating actuals and closing orders.
Other duties, as required and directed.

**LEADERSHIP**:
Maintain positive working relationships with official security partner staff.
Act as a positive role model for all staff members in job performance, work ethic, and disposition.
Foster positive relationships with all teams, championing organizational values and recognizing colleagues who demonstrate supporting behaviors.
Actively, constructively participate in meetings, projects, and working groups as assigned and directed.

**HEALTH AND SAFETY**:
Achieve and maintain first aid certification at SFA CPR C level.
Identify and mitigate any event-related health and safety concerns, both property-related and security-related, protecting Events East Group against losses, penalties, damages, settlements, or other expenses or liabilities.
Resolutely support the Joint Operational Health and Safety Committee (JOHSC) in all its endeavors and promote health and safety initiatives by reinforcing organizational culture.

**THE PERKS AND BENEFITS**:
Uniforms and PPE provided
Emp

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