Parts Advisor

3 weeks ago

Peterborough, Canada Holiday Ford Lincoln Full time

**Parts Advisor**
- At Holiday Ford Lincoln we believe in treating Customers like Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to come to work and make a difference. Every employee at Holiday Ford Lincoln is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect._

**About the Job**

**What We Can Offer You**:

- Dental, Medical, Vision Benefits/Extended Health Care
- Employee product and service discounts
- Employee Appreciation Events
- Opportunities for Career Development
- A fun team environment in which to work.

**Position Objective**:

- Coordinate the daily functions of the parts operations including, procuring, ordering, backorders, core processing and picking of parts.
- Counts and accounts for all daily parts’ receipts.
- Examines and returns parts cores per dealership policy.
- Receives and accurately records parts from stock orders and daily orders.
- Assist retail counter, back counter, wholesale, and internal customers with their parts needs in a professional manner.
- Review body shop estimates and orders to ensure part and price accuracy.
- Verify information on bills of lading, invoices, orders, and other records.
- Process credits and parts returns.
- Manage customer inquiries and resolve issues in a professional and courteous manner.
- Consults catalogs or computer databases
- Keeps current on product bulletins and catalogue changes.
- Assist in receiving and locating daily and weekly stock orders.
- General maintenance of stockroom.
- Other duties as required.

**Qualifications**:

- Understanding vehicle mechanics and systems is essential.
- Proficient in computer software and parts catalog systems.
- OEM experience required.
- PBS and Microcat experience preferred.
- Excellent interpersonal and listening skills.
- Strong organizational skills.
- Strong attention to detail.
- Ability to communicate effectively and provide excellent customer experiences.
- Valid class “G” driver’s license with a clean driver’s abstract.

**Please note**: Applicants must provide a criminal background check prior to commencing employment.

Pay: $19.00-$25.00 per hour

Expected hours: 42 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- OEM: 1 year (required)
- PBS: 1 year (required)
- Automotive Parts: 2 years (required)

Work Location: In person

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