Parking Lot Supervisor

1 week ago


Fernie, Canada Resorts of the Canadian Rockies Full time

You Will:

- Oversee and schedule parking attendants to ensure proper coverage.
- Train, coach, and support the team to provide efficient and courteous service.
- Monitor staff performance and provide feedback as necessary.
- Organize and direct vehicle flow within parking lots for optimal use of space.
- Monitor and enforce parking policies, ensuring compliance with resort guidelines.
- Respond to incidents or emergencies in the parking area, including managing weather-related conditions.
- Inspect parking lots regularly to ensure cleanliness and operational readiness.
- Greet guests warmly and provide clear directions to parking areas.
- Address guest inquiries or complaints promptly and professionally.
- Ensure the parking lot team delivers a welcoming and positive experience for all visitors.
- Maintain accurate records of parking operations, including staffing and incident reports.
- Collaborate with management to develop and implement parking strategies for peak periods.
- Assist in budgeting and resource allocation for parking lot operations.
- Adhere to the Resorts of the Canadian Rockies guidelines and policies.
- Know and follow all safe work procedures included in the Safety Management Program
- Know and comply with all expectations of the Injury Management/Return-to-Work Programs

You Have:

- Previous experience in a supervisory role, preferably in parking or operations management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations and make decisions under pressure.
- Knowledge of safety and traffic management protocols (an asset).
- Ability to work outdoors in varying weather conditions, including extreme cold or snow.
- Physically able to stand, walk, and manage equipment for extended periods.
- Flexibility to work weekends, holidays, and peak operation times.
- Proficiency with basic administrative tools, such as scheduling software and reporting systems.

This is a full-time role, 4 x 10 hour shifts, Thursday to Sunday.



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