Therapeutic Homes Program Manager

5 months ago

North Vancouver, Canada Hollyburn Family Services Ltd. Full time

Are you passionate about making a meaningful difference in the lives of individuals and families? At Hollyburn Family Services, we embody a commitment to serve, nurture, honor, and lead. As the Program Manager, you'll lead our Therapeutic Programs with compassion, expertise, and commitment to excellence.

**Position Summary**:
Reporting to the Director of Operations, the Program Manager maintains an overview of several programs, providing support and leadership to the Program Supervisors and their staff. The Manager is responsible for the overall supervision, development and administration of the programs, including staff recruitment and orientation, community networking with referring agencies, attendance at agency supervisory meetings, monitoring of all reporting and statistics and completion of annual reports. The Manager ensures that program outcomes, according to the written service contract, are achieved.

**Qualifications**:

- Master’s or Bachelor’s Degree with 3+ years relevant experience
- Must own a vehicle, hold a valid B.C. Driver’s License and have business insurance with $3,000,000.00 liability (Mileage will be paid)
- First Aid/CPR, and NVCI certificates (Will train in NVCI and First Aid if required)
- Must complete an acceptable Criminal Record Search report

**Responsibilities**:

- Lead and inspire our team of Program Supervisors and staff members.
- Oversee the development and administration of our therapeutic programs.
- Recruit, train, and mentor program staff to ensure excellence.
- Communicate our program vision and expectations effectively.
- Build and nurture relationships with our community partners.
- Identify opportunities for growth and innovation in our programs.
- Analyze program performance and make data-driven recommendations for improvement.
- Ensure compliance with contractual obligations and regulatory standards.
- Manage Program Budgets
- Provide direction and support during crisis situations.

**Salary**: $60,000-$67,000 annually plus benefits

**Because we know our team is our heart and our most important asset, we are excited to offer**:

- Hands-on, extensive, and continuous training
- Professional development and advancement within our ever growing organization
- 100% employer premium paid extended health, dental, vision care, and life insurance for you and your dependents
- Paid vacation, wellness days, and sick days
- Group RRSP matching of up to 6% of gross salary
- Tuition reimbursement and subsidies for professional development (e.g. conferences, seminars, courses)
- And more

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