Children & Youth Counsellor
7 months ago
**Position Title**: Children & Youth Counsellor
**Organization Structure**: Reports to the Programs Manager
**Job Status**: Full-time
**Number of Positions**:1
**Location**: Mississauga
**Wage**:$25.93/hour for 35 hours/week
**This is a Bargaining Unit Position.**
**About Polycultural**
Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.
Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks
**Scope**
The Children & Youth Counsellor is responsible for coordinating, organizing, and planning programs and social activities targeted toward children and youth’s personal, educational, behavioral, developmental, and emotional growth. This includes ongoing settlement counselling, information and referral provision, and group sessions facilitation to address the needs and interests of eligible youth. They are also responsible for the creation of innovative youth programs that address the needs of the community.
**Responsibilities**
- Ensure a safe, comfortable, and welcoming environment for children and youth, providing age-appropriate activities
- Provide a full range of counselling services to children and youth, including needs assessments and solution-focused counselling
- Provide information and referral to internal and external programs and services, setting goals and developing a plan of action for every client
- Organize and facilitate clubs and after-school programs that promote the development of life skills and STEM through the provision of a wide range of fun and mind-simulating activities, and provide academic assistance through the Homework Club
- Establish a positive relationship with all program participants, youth, parents, and community members
- Maintain and expand client base through outreach, community presentation, and itinerate functions, which include off-site visits, developing of outreach materials, and promoting community networks to link newcomers youths and other eligible youth participants
- Liaising and communicating with families, community partners and stakeholders, schools, and Polycultural’s internal programs
- Providing an environment in which youth can achieve an appropriate level of living skills, including problem solving, organizational, and study skills
- Effectively track services in internal and external databases and provide accurate reporting for the supervisor
- Manage any crisis situations and adhere to policy and guidelines for escalated procedures
- Must meet the targets set by the program manager
- Other duties as assigned by senior management
**Competencies**
**Adaptability**
Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
**Communication**
Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.
**Initiative**
Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming issues or opportunities and takes appropriate action.
**Service**
Demonstrates a strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their satisfaction.
**Attention to Detail**
Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information, and plans and organize time and resources efficiently.
**Qualifications**
- A degree or diploma in Social Work or Education, and at least three years of experience working with diverse communities and youth or a combination of experience and education that fulfills the requirements
- Familiarity with issues facing children and youth in Canadian urban settings and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian life
- Knowledge of immigration and refugee services and of the ethno-specific programs and services in the GTA
- Experience and sensitivity in dealing with members of different cultural and racial backgrounds
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