Station Attendant

2 months ago

Coquitlam, Canada Commissionaires BC Full time

**Commissionaires BC is currently recruiting for casual on call station attendants to work with us on the West Coast Express line**

**West Coast Express has stations from Waterfront to Mission, and we are proud to provide station attendant services at each location**

**This position would suit any early birds wanting to add few extra shifts to their week**

**Shift times are Mondays to Fridays between 5am till 9.30am**

**Note that this is a unionized position.**

**Some of your responsibilities include**:

- Providing superior customer service to clients and the public
- Greeting customers, and assisting them with use of the service
- Public announcements regarding train difficulties and delays
- Administering the Lost & Found
- Performing random fare validation checks, as well as passenger counts
- Monitoring stations for vandalism, maintenance, and safety concerns
- Keeping station conditions clean, presentable and safe, including trash, snow, and graffiti removal
- Maintaining equipment and inventory
- Liaising with law enforcement when necessary
- Investigating and documenting incidents promptly and accurately
- Reporting to the Site Supervisor and Operations Management for further duties as necessary

**Your Must-Haves**:

- Excellent communication skills
- Ability to travel to the various sites with your own vehicle
- OFA 1
- Ability to handle emergency situations in a calm and professional manner
- Fluent English written, verbal and reading skills
- Demonstrated interest and experience in serving the public
- Positive and professional attitude, with strong customer service skills

**What’s in it for you?**
- Flexibility in hours
- Opportunity for growth
- Work for a reputable and nationally known company
- A challenging yet rewarding work environment
- Paid on-site training

**You’re a good fit if **
- You hold a positive and can do attitude
- You are reliable and committed
- You can think on your feet and problem solve
- You can work alone or as part of a team
- You have good customer service & communication skills
- Physically able to preform onsite duties that include: lifting, walking stairs, patrol interior and exterior points

**Our Story**

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.

Our guards are not only behind the scenes providing security and access control, but front and center providing valued customer service to the public.

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